Electronic monitoring – a progress update

a) The Ministry and HMPPS should ensure digital, data and technology colleagues provide strategic direction and oversight at key decision points in the re-procurement process. They should be involved in: ? developing requirements before bid processes commence;

Ref Page 16, paragraph 19, point a, first bullet point · Implemented 08/2022

publish an overarching evaluation strategy setting out how it intends to measure the impact of electronic monitoring on outcomes (such as reoffending, diverting offenders away from prison, impact on probation work, police and criminal justice efficiency) including how it will gather systematic feedback from users;

Ref Page 16, paragraph 19, point d, second bullet point · Implemented 08/2023

d) HMPPS needs to evaluate the effectiveness of electronic monitoring. It should: ? publish an electronic monitoring data strategy explaining how it will improve data ? and how policing and criminal justice stakeholders will access those data. This should include addressing gaps in the diversity characteristics of offenders to meet commitments in the Lammy Review

Ref Page 16, paragraph 19, point d, first bullet point · Implemented 08/2023

evaluating bidders? tender documents and proposed solutions; and

Ref Page 16, paragraph 19, point a, second bullet point · Implemented 04/2023

exploiting opportunities to improve operational processes, contract management and data

Ref Page 16, paragraph 19, point a, third bullet point · Implemented 10/2023

"b) HMPPS must apply lessons from its previous approach to integration and ensure that it: ? understands the risks with its selected delivery approach and puts in place mitigations for those risks;"

Ref Page 16, paragraph 19, point b, first bullet point · Implemented 10/2023

conducts scenario-testing to explore how it could resolve commercial disputes arising from, for example: (1) differences in interpretation of roles and responsibilities; and (2) incompatible solutions creating integration risks; and

Ref Page 16, paragraph 19, point b, second bullet point · Implemented 10/2023

c) The Ministry and HMPPS should set realistic expectations for what can be delivered in the next two years. They need to put in place the capacity and capability to handle new initiatives and an increasing caseload alongside re-procurement activities. As part of this, HMPPS should: ? regularly review activity against demand forecasts to ensure it has the people, systems and funding in place to support growth and take prompt action should activity go significantly above or below expectations;

Ref Page 16, paragraph 19, point c, first bullet point · Implemented 08/2023

manage demand for further expansion of tagging services to new cohorts as it transitions to new contracts to support new suppliers in delivering a stable operational service.

Ref Page 16, paragraph 19, point c, second bullet point · Implemented 10/2023

implement a system to track the benefits articulated in its business case ? with robust baselines ? and embed benefits management into reporting and governance to ensure accountability.

Ref Page 16, paragraph 19, point d, third bullet point · Implemented 09/2025

has sufficient controls and incentives in place to enable its future monitoring and field services supplier to deliver an effective systems integrator role

Ref Page 16, paragraph 19, point b, third bullet point · Implemented 10/2023