Addressee: Driver and Vehicle Licensing Agency · Source location: Page 112, Recommendations, point b
I recommend that, until a long-term solution is put into place, DVLA use the data it holds to produce the best estimate it can of the cost of VED non-compliance for reporting next year and include any limitations of its estimate in its reporting.
Response position:
Accepted
Delivery:
Implemented
· Q1 2026-27
· Confirmed by NAO
Addressee: Driver and Vehicle Licensing Agency · Source location: Page 112, Recommendations, point c, first bullet point
I recommend that as part of developing and implementing its next compliance and enforcement strategy, DVLA: collect all relevant cost data on its compliance and enforcement activities to assess whether its current compliance and enforcement activities are cost effective and proportionate.
Response position:
Accepted
Delivery:
No longer relevant
· Confirmed by NAO
Addressee: Driver and Vehicle Licensing Agency · Source location: Page 112, Recommendations, point c, second bullet point
I recommend that as part of developing and implementing its next compliance and enforcement strategy, DVLA: undertake a full evaluation of its performance and outcomes achieved against its 2022-2025 strategy and incorporate relevant findings into its plans for future activities.
Response position:
Accepted
Delivery:
No longer relevant
· Confirmed by NAO
Addressee: Driver and Vehicle Licensing Agency · Source location: Page 112, Recommendations, point c, third bullet point
I recommend that as part of developing and implementing its next compliance and enforcement strategy, DVLA: explore potential wider behaviour trends that might affect VED revenue, for example understanding why the number of vehicles that have a Statutory Off-Road Notification (SORN) continues to increase.
Response position:
Accepted
Delivery:
In progress
· Q4 2026-27
· Confirmed by NAO
Addressee: Driver and Vehicle Licensing Agency · Source location: Page 112, Recommendations, point c, fourth bullet point
I recommend that as part of developing and implementing its next compliance and enforcement strategy, DVLA: explore a wider range of options to innovate and further improve VED compliance and enforcement, for example in how it may use new technologies; this could include engagement with other organisations, both government and private sector, that collect revenue to ensure that up-to-date best practice is considered.
Response position:
Accepted
Delivery:
Implemented
· Q4 2025-26
· Confirmed by NAO
Addressee: Driver and Vehicle Licensing Agency · Source location: Page 112, Recommendations, point a
I recommend that DVLA and DFT develop a long-term approach for estimating reliably the cost of VED non-compliance to help DVLA target and deliver enforcement and compliance activity more cost-effectively and to enhance Parliamentary visibility of revenue lost to the taxpayer. This should include considering a range of options as to how they might achieve this.
Response position:
Accepted
Delivery:
In progress
· Q3 2027-28
· Confirmed by NAO