National Audit Office
Citizens Advice Bureau consumer service cases
Last updated – 14 December 2016 Introduction The Citizens Advice Consumer Service (formerly known as Consumer Direct) is a national telephone helpline for people that need assistance with consumer problems or want to record a complaint. The service is provided to consumers in Great Britain by Citizens Advice and Citizens Advice Scotland. In 2015-16 the […]
Published 14 Dec 2016
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Recommendations
No recommendations are indexed here. The report itself may contain some: see the report on nao.org.uk, linked above.