Source · National Audit Office

Bank of England’s Real-Time Gross Settlement System Renewal Programme

The Bank of England successfully navigated complex risks to deliver its Real-Time Gross Settlement (RTGS) renewal programme.

Published: 12 Dec 2025 Recommendations: 4 Type: Value for Money NAO confirmed: 1
Topics: Banks and financial servicesBusiness and industry nao.org.uk →

Recommendations

4 items
4 accepted 1 implemented 3 in progress

Recommendation 1

Addressee: Bank of England · Source location: Page 12, paragraph 25, point a, first bullet point

To help maximise the benefits from its management of the renewal programme and implementation of the new RTGS, the Bank should: a)identify mechanisms for applying lessons from the programme to its other digital and business transformation projects to secure change, for example updating internal guidance or review processes;

Response position: Accepted

Delivery: In progress · October 2026 (Q3 2026-27)

Recommendation 2

Addressee: Bank of England · Source location: Page 12, paragraph 25, point c, third bullet point

To help maximise the benefits from its management of the renewal programme and implementation of the new RTGS, the Bank should: c)as it manages a more dynamic process of RTGS change, ensure it understands the impact of higher levels of change on all RTGS users, to minimise this where possible; and

Response position: Accepted

Delivery: In progress · December 2026 (Q3 2026-27)

Recommendation 3

Addressee: Bank of England · Source location: Page 12, paragraph 25, point b, second bullet point

To help maximise the benefits from its management of the renewal programme and implementation of the new RTGS, the Bank should: b) set out clear plans for ensuring the right investment and resourcing at the right time to keep the system up to date (including for wider Bank services that the RTGS relies on);

Response position: Accepted

Delivery: Implemented · March 2026 (Q2 2026-27) · Confirmed by NAO

Recommendation 4

Addressee: Bank of England · Source location: Page 12, paragraph 25, point d, fourth bullet point

To help maximise the benefits from its management of the renewal programme and implementation of the new RTGS, the Bank should: d) assess and, where possible, evaluate the effectiveness of potential interventions in widening access and reducing barriers to entry to the RTGS, including the introduction of alternative access routes to Swift, to ensure it puts the optimum mix in place.

Response position: Accepted

Delivery: In progress · June 2027 (Q1 2027-28)

Public Accounts Committee follow-up

2 reports

The Public Accounts Committee examined this NAO report and published its own recommendations. The government responds to PAC recommendations via Treasury Minutes.