Source · Ombudsman decisions
LGO Individual Decisions
35,255 total decisions
12,015 investigated
9,742 upheld
81% upheld of investigated
Years: Jan 2022–Feb 2026
35,255 published decisions from the Local Government & Social Care Ombudsman. The Local Government & Social Care Ombudsman investigates complaints about councils and registered social care providers in England. Source: lgo.org.uk.
Sectors by upheld rate
| Sector | Decisions | Upheld | Rate |
|---|---|---|---|
| Education | 5,849 | 3,299 | 56% |
| Adult Care Services | 5,365 | 2,140 | 40% |
| Transport And Highways | 4,469 | 324 | 7% |
| Housing | 4,206 | 1,464 | 35% |
| Planning | 3,481 | 402 | 12% |
| Children S Care Services | 3,443 | 801 | 23% |
| Environment And Regulation | 3,366 | 610 | 18% |
| Benefits And Tax | 2,513 | 420 | 17% |
| Other Categories | 2,090 | 118 | 6% |
| Health | 473 | 164 | 35% |