Source · Ombudsman decisions
LGO Individual Decisions
34,823 total decisions
11,954 investigated
9,689 upheld
81% upheld of investigated
Years: Jan 2022–Feb 2026
34,823 published decisions from the Local Government & Social Care Ombudsman. The Local Government & Social Care Ombudsman investigates complaints about councils and registered social care providers in England. Source: lgo.org.uk.
Sectors by upheld rate
| Sector | Decisions | Upheld | Rate |
|---|---|---|---|
| Education | 5,802 | 3,282 | 57% |
| Adult Care Services | 5,330 | 2,133 | 40% |
| Transport And Highways | 4,265 | 315 | 7% |
| Housing | 4,162 | 1,454 | 35% |
| Planning | 3,471 | 401 | 12% |
| Children S Care Services | 3,413 | 799 | 23% |
| Environment And Regulation | 3,346 | 605 | 18% |
| Benefits And Tax | 2,494 | 419 | 17% |
| Other Categories | 2,070 | 118 | 6% |
| Health | 470 | 163 | 35% |