Source · Ombudsman decisions
LGO Individual Decisions
35,506 total decisions
12,091 investigated
9,805 upheld
81% upheld of investigated
Years: Jan 2022–Jun 2026
35,506 published decisions from the Local Government & Social Care Ombudsman. The Local Government & Social Care Ombudsman investigates complaints about councils and registered social care providers in England. Source: lgo.org.uk.
Sectors by upheld rate
| Sector | Decisions | Upheld | Rate |
|---|---|---|---|
| Education | 5,890 | 3,322 | 56% |
| Adult Care Services | 5,402 | 2,154 | 40% |
| Transport And Highways | 4,520 | 326 | 7% |
| Housing | 4,246 | 1,477 | 35% |
| Planning | 3,496 | 404 | 12% |
| Children S Care Services | 3,468 | 805 | 23% |
| Environment And Regulation | 3,375 | 611 | 18% |
| Benefits And Tax | 2,533 | 423 | 17% |
| Other Categories | 2,099 | 118 | 6% |
| Health | 477 | 165 | 35% |