Recommendation 1
Where there is a volume of calls and incidents alleging domestic abuse, and it is unclear as to the the extent of abuse and the identity of all parties, this should be flagged for further investigation and analysis by a dedicated officer. In this case, there was a wealth of information from professionals and attending police officers but this information was not collated and analysed despite Ms Richardson falling within the definition of a ‘repeat victim’. This resulted in each incident being managed in isolation with a lack of appreciation of the full extent of the abuse.
Addressed to: Greater Manchester Police
Linked bodies:
Greater Manchester Police
Accepted
Force response
Recommendation accepted:
Once an officer has attended a DA incident, they should be completing a DAB (Domestic Abuse Event) or in the case of Danielle, it was called a PPI. These both enable the officer to record the answers to the DASH risk assessment, link all relevant people and provide information about the incident they attended and set a risk grading. By linking the correct person to the event, it will show all events linked to them on their person record.
Standard risk incidents were not and are still are not reviewed by a triage team - standard risk are assessed by a STRIVE risk assessor to see whether they are suitable for the STRIVE intervention and if they are, they would be passed into the STRIVE process. The last incident involving Danielle was graded as standard by the attending officer and referred to STRIVE. The STRIVE risk assessor would have been able to change the risk had they felt it was required having been able to see an overview of the domestic abuse history and make a decision if they felt that Standard risk was not appropriate.
The expectation was, and still is, that when a DAB is passed to the triage team for review, that they look at the previous information held to help inform decisions about appropriate action to take in response to the latest incident. It is usually not possible/realistic to re-review all previous incidents every time but an understanding of what action has previously been taken, who was involved in the incident and volume/escalation of incidents should all be factored into the decision making process. Looking at the last incident would give some indication as to what action is likely to be needed in the most incident.
I think it is important to note, that there are times when officers make incorrect decisions on risk grading. I would like to believe that STRIVE would offer a safety net, so that an incident inappropriately graded as Standard would be re-graded and passed back to the MASH team (where the triage team works) for further assessment.
I have attached the DA triage expectations document which was circulated last year to improve consistency around triage across the force. These standards are not new, but required reinforcing due to a number of organisational changes and obviously the changes that iOPS introduced. This may help reassure the IOPC.
In summary, all DAB graded Medium or High will be assessed by a triage officer. Standard has a pathway into STRIVE but equally, there needs to be an exit out of the STRIVE pathway if it is identified that it is inappropriate.
Victim Services is working on a revised SLA with Talk Listen Change who are the service providers for STRIVE and the new DA policy will provide some more guidance to officers around when choosing a Standard Risk Grading may not be appropriate to try and avoid incorrect risk grading's in the first instance.