Source · IMB Annual Report

Charter Flight

AI-generated report summary The IMB Charter Flight Monitoring Team's 2020 report highlighted grave concerns regarding the inhumane treatment of vulnerable detainees, particularly Dublin Convention returnees who had recently self-harmed, with no health information shared with receiving countries. It noted unacceptably long periods of confinement in vehicles during transfers, lack of privacy during WC use, and inconsistent provision of information and support. The Board welcomed improved HOIE oversight and more consistent information provision by escorts, but reiterated several unaddressed recommendations regarding welfare and procedural fairness.

Year: 2020 Published: 21 Apr 2021 Type: Prison · Cat IRC Charter Flight Recommendations: 14 Key concerns Positive findings

Positive findings

AI-generated summary
The Board noted improvements in HOIE's timely oversight of the escort contractor's performance and more consistent provision of important information to returnees. Escorts generally accorded compliant returnees dignity and respect, showing good interpersonal skills. A new approach with multi-language, personalised information packs was a positive development. Paramedics were professional, empathetic, and proactive in addressing medical needs. Disembarkation and handover to receiving authorities were generally smooth, and interpreters were used effectively at collections.

Key concerns

11 items
Mental Health Repeated Dublin Convention returnees who had recently self-harmed were still removed, despite their vulnerability, often under restraint (see paragraphs 3.1–3.3; 3.7.1; 3.7.2; 3.8.2 and 3.8.8).
Healthcare There appeared to be no formal process to provide information to the receiving authorities about the mental and physical health of these men, which may have put them at further risk.
Regime/Time Out of Cell Repeated In its annual reports for each of 2018 and 2019, the CFMT recommended that use of airports distant from IRCs in the South East be discontinued. This recommendation was rejected both times. It is repeated here. The travelling time to distant airports was a significant contributor to the total period of confinement in vehicles, as evidenced in this report. The welfare of returnees subjected to these journeys did not appear to the CFMT to be a primary consideration.
Equality/Diversity Repeated Lack of professional interpreting services provided to all returnees who need it, at every stage of the removal process on the day, particularly on the tarmac at the airport.
Resettlement/Release Repeated Dublin returnees were, again, ill-prepared 6.1.1. As in 2019, the CFMT observed that Dublin returnees were ignorant of what would happen to them on arrival in the EU member state.
Safety Video coverage of escorts collecting a returnee at the IRC can be inadequate if only one body-worn camera is used. This approach must be reviewed, as must the approach to filming incidents which happen on the plane before take-off or while it is in the air (see paragraphs 3.8.1 and 3.8.6, third bullet).
Safety There must be no continued use of areas in an IRC from which people are collected for charters which expose them, or the escorts or any officials or observers present, to an environment which is unsafe under COVID-19 conditions (see paragraph 3.9.4).
Safety The CFMT cannot gauge what the impact of being faced by a group of male staff in riot gear might have on the individual returnee but, viewed objectively, it is intimidating.
Safety Infrequent recording of the reasons for and continuance of restraint in the Person Escort Records (PERs). Source wording under review
Regime/Time Out of Cell Returnees were, again, denied privacy when using the WC on the coach or the lavatory on the plane. The door was always held slightly ajar. This is the standard approach, and it is not individually risk assessed. The CFMT acknowledges that HOIE and the escorting contractor consider that privacy of use is risky, on the grounds of security or safety. The blanket ban on privacy of use is nonetheless demeaning.
Substance Misuse Inconsistent offer and availability of nicotine substitutes to returnees, despite escorts being observed smoking in plain view. Source wording under review

Recommendations

14 items · 5 repeated

Recommendation 1

Addressee: Other — minister

It was inhumane to persist in removing people under the Dublin Convention whose vulnerability was patent, as illustrated in this report. In his letter of 25 November 2020, referred to in paragraph 2.1.5, the minister wrote that: ‘detention and removal are essential parts of immigration controls. It is vital that these are carried out with dignity and respect and we take the welfare of the individual in our care very seriously’. The CFMT considers that persisting with these removals was at odds with these standards. Her Majesty’s Government has an opportunity to reassert them in practical ways in any new agreements with countries deemed “safe” which are intended to replicate other aspects of the Dublin Convention.”

Source text verified

Recorded status:

Topic: Welfare

Recommendation 2

Addressee: Other — minister

If the reality of any such new agreements is that removal from the UK to the ‘safe’ country will be enforced removal, they must contain an express commitment to brief the receiving country on the needs of the returnee – a proper, structured handover of the sort not achieved in 2020, as evidenced in the report.

Source text verified

Recorded status:

Topic: Resettlement

Recommendation 3

Addressee: Other — minister

In its annual reports for each of 2018 and 2019, the CFMT recommended that use of airports distant from IRCs in the South East be discontinued. This recommendation was rejected both times. It is repeated here. The travelling time to distant airports was a significant contributor to the total period of confinement in vehicles, as evidenced in this report. The welfare of returnees subjected to these journeys did not appear to the CFMT to be a primary consideration.

Repeated Source text verified

Recorded status:

Topic: Regime

Recommendation 4

Addressee: Other — hoie

Video coverage of escorts collecting a returnee at the IRC can be inadequate if only one body-worn camera is used. This approach must be reviewed, as must the approach to filming incidents which happen on the plane before take-off or while it is in the air (see paragraphs 3.8.1 and 3.8.6, third bullet).

Source text verified

Recorded status:

Topic: Safety

Recommendation 5

Addressee: Other — hoie

There must be no continued use of areas in an IRC from which people are collected for charters which expose them, or the escorts or any officials or observers present, to an environment which is unsafe under COVID-19 conditions (see paragraph 3.9.4).

Source text verified

Recorded status:

Topic: Safety

Recommendation 6

Addressee: Other — hoie

Use of IRC staff dressed in riot gear when they present a returnee for transfer to escorts’ custody must be kept under constant review (see section 3.7).

Source text verified

Recorded status:

Topic: Safety

Recommendation 7

Addressee: Other — hoie

If enforced charter removal to a ‘safe’ country is resumed under, for example, new agreements envisaged in paragraphs 2.3.1 and 2.3.2, these returnees must be told in a language they understand what to expect upon arrival in the ‘safe’ country (see paragraphs 6.1.2 – 6.1.4). The Home Office detainee engagement team (DET) in an IRC should have a role here.

Repeated Source text verified

Response
The Home Office cannot accept this recommendation. It is unlikely that member states will agree to set out their intentions about how they intend to handle a person’s case upon their return to the member state.

Recorded status:

Topic: Resettlement

Recommendation 8

Addressee: Other — hoie

The same team in an IRC must: (1) continue to offer the Charter Flight Information booklet and explain its contents to all returnees in advance of charter removal, using interpreting services where necessary (see paragraph 4.3.4) and (2) distribute all published literature on reintegration support offered in Jamaica, Pakistan and West Africa to returnees to these countries in advance of charter removal (see paragraph 6.2.1).

Source text verified

Recorded status:

Topic: Information

Recommendation 9

Addressee: Other — hoie

Professional interpreting services must be provided to all returnees who need it, at every stage of the removal process on the day, including on the tarmac at the airport (see paragraph 4.5.2 and section 4.9).

Repeated Source text verified

Response
accepted, jointly by HOIE and the escort contractor, with a commitment to improve the use of interpreters: ‘particularly at those key junctures identified by the CFMT’.

Recorded status:

Topic: Equality

Recommendation 10

Addressee: Other — hoie

A supply of compression socks must be available on the plane and offered to returnees under the guidance of the paramedics (see paragraph 5.1.1, first bullet).

Source text verified

Recorded status:

Topic: Healthcare

Recommendation 11

Addressee: Other — other

The person escort record (PER) is intended to be a running log which each escort must maintain for each returnee in his/her care during the removal process. There is a continuing need to demonstrate that information which all returnees are entitled to is given at the right time and recorded in the PER. For example, the offer of access to a lavatory before leaving the IRC, use of the guiding hold, filming, the potential of a pillow or blanket on the plane, the potential of talking to the chief immigration officer (CIO) during the flight (see paragraphs 4.2.2, 4.2.3, 4.6.2, 4.6.3 and 4.6.5).

Repeated Source text verified

Recorded status:

Topic: Information

Recommendation 12

Addressee: Other — other

Continued use of restraint and the reasons for this were rarely noted in the PER, despite the routine instruction to escorts during the staff muster to record (paragraph 3.8.8). This should be standard practice.

Source text verified

Recorded status:

Topic: Safety

Recommendation 13

Addressee: Other — other

Returnees must not be confined in vehicles for hours. The CFMT observed that they were rarely given any hint of the likely timeline. The first and last components of time spent in vehicles (collection and then hanging around at airports) must be better managed, to minimise in-vehicle confinement. The recommendation about coach confinement made in the CFMT’s 2019 annual report was accepted but the CFMT has no evidence of any real change in practice, or knowledge of the outcome of the intended ‘deep dive’ review (see section 4.4).

Repeated Source text verified

Response
The escort contractor accepted this recommendation. It anticipated carrying out a ‘deep dive’ review. The review had either not started or not been completed by the end of 2020.

Recorded status:

Topic: Regime

Recommendation 14

Addressee: Other — other

The escorts must be instructed to explain the contents of the individual information packs to all returnees, with assistance, where needed, from interpreters (see paragraph 4.3.5).

Source text verified

Recorded status:

Topic: Information

Other reports for Charter Flight

2022 Published 23 Jun 2023 · Concerns