Independent Monitoring Boards annual report

Humber

Report year 2020 Published 18 May 2021 Type Prison, category C training Population 898 Responsible body HMP Humber 5 recommendations

The summary and positive findings below were written from the report by an AI model. The Board's own wording is in the report linked above.

Summary

Summary written by this site (AI-generated)
HMP Humber faced significant challenges in 2020, operating under severe COVID-19 restrictions for nine months. The Governor and staff were highly commended for their professionalism in maintaining safety and minimizing virus spread. However, the Board expressed grave concerns about the long-term impact of extended lock-up on prisoner mental health, progression, and purposeful activity, while persistent issues like property loss and PALS response delays remained problematic.

Positive findings

Summary written by this site (AI-generated)
The Board was impressed with the professionalism of the Governor and SMT, commending their swift action to implement restricted systems and mitigate COVID-19 threat. Staff were praised for their outstanding work, dedication, and compassionate care towards prisoners. HMIP identified two notable positive practices: enhanced healthcare screening for mental health/substance misuse at reception and the well-established 'Humber Pilot' peer support scheme. The Board also observed improvements in social care and positive staff/prisoner relationships.

Recommendations

All 5 recommendations

Key concerns

All 10 key concerns

Recommendations 5 items · 2 repeated

Recommendations were extracted from the report by AI, and responses and their status from the ministerial response by AI. Each recommendation shows whether its wording has been checked against the report.

Recommendation 1

Addressee: Ministry of Justice · Topic: Regime

Recommendation (the Board's words)
The Board has grave concerns about the potential for long-term damage to the prisoners. We are keen to hear from the minister about the proposals he has to address this, as restrictions are removed.

Source text verified

Recommendation 2

Addressee: Ministry of Justice · Topic: Administration · Repeated from a previous year

Recommendation (the Board's words)
The loss of prisoners’ property, both within the prison and during prison transfers, is still happening on a regular basis. It continues to be the biggest single cause of complaints to the IMB and was raised in our 2019 report. It causes stress to the individuals affected and also significant additional work for the prison staff, together with unnecessary costs to the tax payer. In the minister’s response of 3 September 2020 to Dame Anne Owers’ national annual report for 2019/20, Lucy Frazer QC MP refers to the drafting of a new policy framework to replace Prison Service Instruction (PSI) 2011/12. This initiative was started in 2019, and is still not showing any benefits, in terms of addressing the relatively simple challenge of not losing prisoners’ property. The Board believes that the current level of property losses and mismanagement is wholly unacceptable, especially with the limited movement and transfers of prisoners from one establishment to another. The current approach is too slow and detached. It needs a more engaged approach to understand and address urgently the practical reasons for this chronic problem.
Government response (as published)
In the minister’s response of 3 September 2020 to Dame Anne Owers’ national annual report for 2019/20, Lucy Frazer QC MP refers to the drafting of a new policy framework to replace Prison Service Instruction (PSI) 2011/12.

Source text verified

Recommendation 3

Addressee: HMPPS · Topic: Regime

Recommendation (the Board's words)
The national leadership of the Prison Service has, in the opinion of the Board, hindered the ability of the prison to progress with the recovery process. They have been frustrated at the slow pace of recovery set out by national guidance from HMPPS, which has allowed little, if any room, for autonomy. The Board is of the opinion, in relation to the conditions required to operate the different stages of recovery, that one size does not fit all, and that a higher degree of dynamism needs to be demonstrated.

Source text verified

Recommendation 4

Addressee: Governor / Director · Topic: Complaints

Recommendation (the Board's words)
Complaints within the prison: we are of the opinion that a substantial number of applications that we receive is in relation to ‘complaints within the prison process’, and, as such, should be satisfactorily concluded within that process and without encumbrance.

Source text verified

Recommendation 5

Addressee: Governor / Director · Topic: Healthcare · Repeated from a previous year

Recommendation (the Board's words)
The number of Patient Advice and Liaison Service (PALS) submissions which are not responded to within the stipulated 10 days is of concern to the Board. There was a total of 530 PALS submissions in 2020, 264 (50%) of which were not replied to within the specified timescale. Following a freedom of information (FOI) request, the healthcare provider - CHCP have explained this as being a result of COVID-19 and prioritisation. However, this is a problem which has been mentioned to the Board by prisoners since before the COVID-19 pandemic.
Government response (as published)
Following a freedom of information (FOI) request, the healthcare provider - CHCP have explained this as being a result of COVID-19 and prioritisation.

Source text verified

Key concerns 10 items

Key concerns were extracted from the report text by an AI model.

Key concern 1

Mental Health

The Board has grave concerns about the potential for long-term damage to the prisoners as a result of the restrictions imposed during the COVID-19 pandemic.

Key concern 2

Other · Repeated from a previous year

The loss and mismanagement of prisoners’ property, both within the prison and during prison transfers, continues to be the biggest single cause of complaints to the IMB and was raised in the 2019 report, demonstrating the current approach is too slow and detached.

Key concern 3

Regime/Time Out of Cell

The slow pace of recovery set out by national guidance from HMPPS has hindered the prison’s ability to progress, demonstrating a need for a higher degree of dynamism and autonomy as one size does not fit all.

Key concern 4

Complaints/Property

A substantial number of applications received by the IMB relate to complaints within the prison process not being satisfactorily concluded, without encumbrance.

Key concern 5

Healthcare · Repeated from a previous year

The number of Patient Advice and Liaison Service (PALS) submissions not responded to within the stipulated 10 days (50% in 2020) is a significant concern that predates the COVID-19 pandemic, despite explanations given by the healthcare provider.

Source wording under review

Key concern 6

Complaints/Property

Complaint forms are not always readily available on all wings, and secure boxes for complaints are emptied at night by uniformed staff, which is not good practice as it can potentially undermine prisoner confidence in the system.

Key concern 7

Complaints/Property

A number of applications have stated that allegations about staff behaviour are not taken seriously, and that prisoners either get no reply or one they regard as inadequate (see section 5.4). Many prisoners say they fear reprisals if they complain about poor behaviour by prison officers.

Key concern 8

Mental Health

At the time of the HMIP scrutiny visit in November, there was a caseload of 300 prisoners, which inspectors stated as being an exceptionally high number. In the HMIP survey, 57% of respondents said that they had a mental health problem. Staff had, and continue to have, serious concerns that the long periods that prisoners are confined to their cells would affect these patients’ wellbeing, and cause boredom, low mood and sleep inversion, leading to increased prescribing.

Key concern 9

Healthcare

The dental surgery has continued to offer an emergency service during the COVID- 19 regime and prisoners are normally seen within seven days if they are in pain. A telephone triage service was trialled early in the pandemic but was not successful, and in June a limited number of patients were permitted to be seen on a face-to-face basis. This has resulted in a wait of up to six months for a routine appointment.

Key concern 10

Education/Purposeful Activity

Approximately 300 prisoners were awaiting initial assessment by Novus in August to establish suitability for work or education, and the Board was disappointed that the Prison Service did not put pressure on suppliers to be more effective.

Safety statistics

Incidents during the reporting year.

IndicatorThis yearPrevious
Deaths in custody15
Self-harm incidents544797
ACCT cases opened541569
Prisoner assaults108229
Assaults on staff46not recorded
Use of force263458
Drug finds47not recorded

Population

Population898
Operational capacity1,062
CNA (designed for)952 (94% occupied)

Report details

Establishment
Humber
Type
Prison, category C training
Report year
2020
Published
18 May 2021
Responsible body
HMP Humber
Recommendations
5
MoJ rating (2025/26)
3, Good

Service providers

ServiceProvider
Community rehabilitation companyHumberside, Lincolnshire & North Yorkshire
EducationNovus
Escort contractorGEOAmey
Mental healthcareCHCP
Primary healthcareCity Health Care Partnership (CHCP)
Substance useCHCP

Related inspections and investigations

HMIP inspection, 27 Nov 2023

Unannounced · Safety 3 · Respect 3 · Activity 2 · Release 3

HMIP inspection, 3 Nov 2020

Inspection

Scott Berry

PPO fatal incident · 21 Oct 2023 · Self-inflicted

Declan Carr

PPO fatal incident · 28 Aug 2023 · Self-inflicted

Craig Chappell

Prevention of future deaths report · 8 Sep 2015 · State Custody related deaths

Other reports for Humber

2025

Published 21 Jul 2026 · Population 977 · Self-harm 879 · Key concerns recorded

2024

Published 5 Aug 2025 · Population 1,034 · Self-harm 1,175 · Key concerns recorded

2023

Published 5 Jul 2024 · Population 1,007 · Self-harm 725 · Key concerns recorded

2022

Published 23 Jun 2023

2021

Published 24 May 2022 · Population 960 · Self-harm 344 · Key concerns recorded