Source · HSSIB Patient Safety Investigation

Clinical investigation booking systems failures: written communications in community languages — HSSIB

Published 16 July 2024 Published HSIB Legacy

Communication and decision making

Summary

1 observation

Safety Observations

1 total

Observation 1 Observation It may be beneficial for NHS care providers to explore options for the translation of written appointment communications, including pre-attendance guidance, for patients whose preferred written language is not English.