The force needs to make sure all areas of its new operating model manage demand effectively
PEEL 2025–2027: An inspection of Thames Valley Police
Published 8 July 2026PEEL Force Inspection0 recommendations20 areas for improvement
Coverage
Areas for improvement
The force needs to show how it considers and evaluates the impact of changes to its processes, policies and procedures
The force needs to make better use of predictive analytics to highlight emerging crime trends and to support its strategic planning
The force needs to improve its recording, data retrieval and scrutiny of use of force
The force needs to improve its external scrutiny processes for stop and search and use of force
The force needs to make sure it collects accurate data to allow it to understand how fairly stop and search is being used
The force needs to improve its review processes for those injured while implementing stop and search or use of force
The force needs to improve its approach to problem solving
The force needs to attend calls for service in line with its published attendance times
The force needs to reduce the number of non-emergency calls that callers abandon because they aren’t answered
The force needs to improve how it initially grades calls and to update callers if the response is downgraded
The force should allocate high-risk and complex investigations to officers who have the competency and experience to manage them effectively
The force should carry out high quality, thorough, and timely investigations for all reported crimes
The force needs to improve the quality of supervisory reviews for investigations so that they consistently add value and enhance the service to victims
The force needs to improve how it manages offenders who have failed to appear in court or should be in custody
The force needs to improve its management of suspects who are bailed or released under investigation
The force needs to do more to gather the views of domestic abuse victim survivors and independent domestic violence advocates to understand service failures and improve investigations
The force needs to improve its processes for identifying and safeguarding high-risk victims of domestic abuse
The force needs to improve its systems and processes for promptly notifying schools of pupils living with domestic abuse
The force needs to adequately train those who investigate fraud