PEEL 2025–2027: An inspection of Thames Valley Police

The force needs to make sure all areas of its new operating model manage demand effectively

The force needs to show how it considers and evaluates the impact of changes to its processes, policies and procedures

The force needs to make better use of predictive analytics to highlight emerging crime trends and to support its strategic planning

The force needs to improve its recording, data retrieval and scrutiny of use of force

The force needs to improve its external scrutiny processes for stop and search and use of force

The force needs to make sure it collects accurate data to allow it to understand how fairly stop and search is being used

The force needs to improve its review processes for those injured while implementing stop and search or use of force

The force needs to improve its approach to problem solving

The force needs to attend calls for service in line with its published attendance times

The force needs to reduce the number of non-emergency calls that callers abandon because they aren’t answered

The force needs to improve how it initially grades calls and to update callers if the response is downgraded

The force should allocate high-risk and complex investigations to officers who have the competency and experience to manage them effectively

The force should carry out high quality, thorough, and timely investigations for all reported crimes

The force needs to improve the quality of supervisory reviews for investigations so that they consistently add value and enhance the service to victims

The force needs to improve how it manages offenders who have failed to appear in court or should be in custody

The force needs to improve its management of suspects who are bailed or released under investigation

The force needs to do more to gather the views of domestic abuse victim survivors and independent domestic violence advocates to understand service failures and improve investigations

The force needs to improve its processes for identifying and safeguarding high-risk victims of domestic abuse

The force needs to improve its systems and processes for promptly notifying schools of pupils living with domestic abuse

The force needs to adequately train those who investigate fraud