PEEL 2025–27: An inspection of Merseyside Police

The force should improve its oversight and governance of continuing professional development

The force needs to consistently record the justification for the use of force

The force should improve its response to priority calls so that victims receive an appropriate service

The force should keep the caller informed and regularly review and record risk when there are delays in attending incidents

The force needs to improve the effectiveness of its investigations

The force should make sure it provides support to vulnerable victims

The force needs to improve the support it gives its trainee investigators

The force should improve how it records crimes committed against vulnerable victims

The force should make sure it has an effective response to, and oversight of, missing person reports

The force needs to consistently identify fraud-related calls and respond appropriately

The force needs to improve its communication practices with staff and officers to make sure custody processes are safe, effective and efficient

The force needs to make sure it provides consistent and effective healthcare for detainees and maintains appropriate oversight

The force should improve how it monitors disproportionality