Source · HMICFRS

PEEL 2023/25: An inspection of Devon and Cornwall Police

PEEL Force Inspection 6 recommendations

National — applies to all forces

Recommendations

1 Open Within six months, Devon and Cornwall Police should make sure investigations are carried out without unnecessary delays Devon and Cornwall Police

2 Open Within six months, Devon and Cornwall Police should implement appropriate governance and monitoring processes to make sure that the outcomes used are appropriate and comply with force and national policies (an area for improvement from our previous PEEL inspection that hasn’t been met) Devon and Cornwall Police

3 Open Within six months, Devon and Cornwall Police should make sure a victim contract is completed and a victim needs assessment is carried out where appropriate. Devon and Cornwall Police

4 Open Within six months, Devon and Cornwall Police should make sure investigation plans are appropriate and that supervisors can make sure all appropriate investigative opportunities are taken (an area for improvement from our previous PEEL inspection that hasn’t been met) Devon and Cornwall Police

5 Completed Within three months, Devon and Cornwall Police should improve its processes for answering non-emergency calls so that it answers them without unnecessary delay Devon and Cornwall Police

6 Completed Within three months, Devon and Cornwall Police should review its governance, oversight and data processes to understand why the rate of abandoned calls remains high. Devon and Cornwall Police