Source · HMICFRS

PEEL 2021/22 – An inspection of Gloucestershire Constabulary

PEEL Force Inspection 14 recommendations

National — applies to all forces

Recommendations

1 Completed Gloucestershire Constabulary should check systems to identify and record all repeat victims, and make sure that these victims receive a response that keeps them safe; Gloucestershire Constabulary

2 Superseded Gloucestershire Constabulary should continue to review the way it answers calls from the public to reduce the time it takes to answer them and the number that are abandoned. Gloucestershire Constabulary

3 Completed Gloucestershire Constabulary should develop a sustainable and affordable medium-term financial plan, that will enable it to provide policing services that meet future demand, based on reasonable assumptions about future income and expenditure. Gloucestershire Constabulary

4 Completed Gloucestershire Constabulary should ensure that it is identifying and recording all crimes reported in incidents classified as anti-social behaviour. Gloucestershire Constabulary

5 Completed Gloucestershire Constabulary should ensure that it is recording all domestic abuse and behavioural crimes. Gloucestershire Constabulary

6 Completed Gloucestershire Constabulary should make sure it has enough capacity to manage its finances effectively and that its senior leaders exercise proper governance and oversight of financial management. Gloucestershire Constabulary

7 Completed Gloucestershire Constabulary should make sure that financial plans are aligned with workforce, IT, estates and other corporate plans, and that all are accurately informed by a sound understanding of likely future demands for its services. Gloucestershire Constabulary

8 Completed Gloucestershire Constabulary should put processes in place to make sure that call handlers risk assess, and complete a victim needs assessment for, every call; Gloucestershire Constabulary

9 Completed Gloucestershire Constabulary should review and refresh training for call takers to help them assess the level of risk involved in a call, make effective decisions to manage risk and protect victims, and decide on an appropriate response. Supervisors need to carry out regular audits to check this is being done. Gloucestershire Constabulary

10 Completed We recommend that within 12 months the force should improve the effectiveness of its initial response to incidents. Gloucestershire Constabulary

11 Completed We recommend that within 12 months the force should improve the effectiveness of its investigations. Gloucestershire Constabulary

12 Completed We recommend that within 12 months the force should make sure all crimes are allocated quickly to investigators with the appropriate skills, accreditation and support. They will then be able to investigate them to a good standard, and promptly. Gloucestershire Constabulary

13 Completed We recommend that within 12 months the force should make sure each investigation fully complies with the Code of Practice for Victims of Crime. Gloucestershire Constabulary

14 Completed We recommend that within 12 months the force should make sure senior officers effectively supervise crime investigations, and standards. Gloucestershire Constabulary