Source · HMICFRS
PEEL 2023/25: An inspection of Surrey Police
PEEL Force Inspection
5 recommendations
Recommendations
1
Open
Within six months, Surrey Police should attend calls for service in line with its own published attendance times.
Surrey Police
2
Open
Within six months, Surrey Police should make sure that repeat callers are routinely identified by call handlers.
Surrey Police
3
Open
Within six months, Surrey Police should make sure there is effective supervision of deployment decisions within the control room.
Surrey Police
4
Open
Within three months, Surrey Police should improve its ability to answer emergency calls quickly enough.
Surrey Police
5
Open
Within three months, Surrey Police should reduce the number of non-emergency calls that the caller abandons because they are not answered.
Surrey Police