Addressed to: Suffolk Fire and Rescue Service
Cause of concern: Senior leaders aren’t managing effectively; they are providing poor scrutiny and oversight and are disengaged from the issues raised by managers and the wider workforce. There is a lack of strategic focus on key people areas. We found numerous examples of senior leaders not acting as role models and not demonstrating the culture and behaviours of the service.
Recommendation: The service should develop an action plan to make sure it improves communications between staff and senior leaders, so questions and feedback receive prompt and appropriate responses.
Addressed to: Suffolk Fire and Rescue Service
Cause of concern: Senior leaders aren’t managing effectively; they are providing poor scrutiny and oversight and are disengaged from the issues raised by managers and the wider workforce. There is a lack of strategic focus on key people areas. We found numerous examples of senior leaders not acting as role models and not demonstrating the culture and behaviours of the service.
Recommendation: The service should develop an action plan to make sure its internal governance arrangements are effective.
Addressed to: Suffolk Fire and Rescue Service
Cause of concern: Senior leaders aren’t managing effectively; they are providing poor scrutiny and oversight and are disengaged from the issues raised by managers and the wider workforce. There is a lack of strategic focus on key people areas. We found numerous examples of senior leaders not acting as role models and not demonstrating the culture and behaviours of the service.
Recommendation: The service should develop an action plan to make sure its values and behaviours are demonstrated by staff at all levels of the organisation.
Addressed to: Suffolk Fire and Rescue Service
Cause of concern: Senior leaders aren’t managing effectively; they are providing poor scrutiny and oversight and are disengaged from the issues raised by managers and the wider workforce. There is a lack of strategic focus on key people areas. We found numerous examples of senior leaders not acting as role models and not demonstrating the culture and behaviours of the service.
Recommendation: The service should develop an action plan to make sure senior leaders act as role models and show they are committed to the service’s values through their behaviour.
Addressed to: Suffolk Fire and Rescue Service
Cause of concern: Senior leaders aren’t managing effectively; they are providing poor scrutiny and oversight and are disengaged from the issues raised by managers and the wider workforce. There is a lack of strategic focus on key people areas. We found numerous examples of senior leaders not acting as role models and not demonstrating the culture and behaviours of the service.
Recommendation: The service should develop an action plan to make sure staff are confident in raising issues and concerns.