HMICFRS

Effectiveness, efficiency and people 2025–2027: Surrey Fire and Rescue Service

Published 24 June 2026 Fire & Rescue Inspection 5 areas for improvement

The organisations covered are not linked in this record. Check the original report for its scope and addressees.

Areas for improvement 5

Area for improvement A1

Status: Open

Addressed to: Surrey Fire and Rescue Service

Area for improvement (HMICFRS's words)
The service should evaluate its safe and well visit activity, so it understands its effectiveness and how to improve the visits.

Area for improvement A2

Status: Open

Addressed to: Surrey Fire and Rescue Service

Area for improvement (HMICFRS's words)
The service should make sure it has the appropriate resources in place to fully deliver its plan for adopting and implementing national operational guidance in a timely manner.

Area for improvement A3

Status: Open

Addressed to: Surrey Fire and Rescue Service

Area for improvement (HMICFRS's words)
The service must ensure scenario plans for future spending reductions are subject to rigorous analysis and challenge, including the impact on services to the public.

Area for improvement A4

Status: Open

Addressed to: Surrey Fire and Rescue Service

Area for improvement (HMICFRS's words)
The service should proactively monitor working hours (including overtime) to ensure staff well-being.

Area for improvement A5

Status: Open

Addressed to: Surrey Fire and Rescue Service

Area for improvement (HMICFRS's words)
The service should identify and overcome barriers to equal opportunity so that its workforce better represents its community.