Source · HMICFRS

Effectiveness, efficiency and people 2023–2025: Kent Fire and Rescue Service

14 August 2025 Fire & Rescue Inspection 9 areas for improvement
View on HMICFRS
National — applies to all forces

Areas for improvement

9
AFI The service should make sure it quality assures all of its prevention activity, so staff carry out home fire safety visits to an appropriate standard.
AFI The service must make sure it identifies all opportunities to improve its prevention work for the public.
AFI The service should improve the availability of its on-call crewed fire engines to respond to incidents in line with its community risk management plan.
AFI The service should assure itself that its response cover, including its mix of crewing and duty systems, provides the most effective and efficient response for the public.
AFI The service should make sure it has robust processes in place to carry out equality impact assessments and review any actions agreed as a result.
AFI The service should make sure staff are confident using feedback processes to make sure issues are identified and managed appropriately.
AFI The service needs to prioritise people impact assessments
AFI The service should make sure it is transparent and fair when appointing and promoting staff.
AFI The service needs to do more to make sure its promotion and progression processes are fair.