The service should make sure it quality assures all of its prevention activity, so staff carry out home fire safety visits to an appropriate standard.
Effectiveness, efficiency and people 2023–2025: Kent Fire and Rescue Service
Published 14 August 2025Fire & Rescue Inspection0 recommendations9 areas for improvement
Coverage
The organisations covered are not linked in this record. Check the original report for its scope and addressees.
Areas for improvement
The service must make sure it identifies all opportunities to improve its prevention work for the public.
The service should improve the availability of its on-call crewed fire engines to respond to incidents in line with its community risk management plan.
The service should assure itself that its response cover, including its mix of crewing and duty systems, provides the most effective and efficient response for the public.
The service should make sure it has robust processes in place to carry out equality impact assessments and review any actions agreed as a result.
The service should make sure staff are confident using feedback processes to make sure issues are identified and managed appropriately.
The service needs to prioritise people impact assessments
The service should make sure it is transparent and fair when appointing and promoting staff.
The service needs to do more to make sure its promotion and progression processes are fair.