HMICFRS

Effectiveness, efficiency and people 2023–2025: Cumbria Fire and Rescue Service

Published 16 July 2025 Fire & Rescue Inspection 42 areas for improvement

The organisations covered are not linked in this record. Check the original report for its scope and addressees.

Areas for improvement 42

Area for improvement A1

Status: Open

Addressed to: Cumbria Fire and Rescue Service

Area for improvement (HMICFRS's words)
The service should make sure it puts effective measures in place to address the backlog of home fire safety visits.

Area for improvement A2

Status: Open

Addressed to: Cumbria Fire and Rescue Service

Area for improvement (HMICFRS's words)
The service should evaluate its prevention activity so it understands what is most effective.

Area for improvement A3

Status: Open

Addressed to: Cumbria Fire and Rescue Service

Area for improvement (HMICFRS's words)
The service needs to make sure HFSVs are completed in a timely and efficient manner

Area for improvement A4

Status: Open

Addressed to: Cumbria Fire and Rescue Service

Area for improvement (HMICFRS's words)
The service should make sure staff have a clear understanding of the intervention process.

Area for improvement A5

Status: Open

Addressed to: Cumbria Fire and Rescue Service

Area for improvement (HMICFRS's words)
The service should improve how it evaluates its prevention work

Area for improvement A6

Status: Open

Addressed to: Cumbria Fire and Rescue Service

Area for improvement (HMICFRS's words)
The service should make sure it completes all audits within the RBIP schedule.

Area for improvement A7

Status: Open

Addressed to: Cumbria Fire and Rescue Service

Area for improvement (HMICFRS's words)
The service should assure itself that all processes in place to support performance management are effective.

Area for improvement A8

Status: Open

Addressed to: Cumbria Fire and Rescue Service

Area for improvement (HMICFRS's words)
The service should make sure it effectively monitors, reviews and evaluates the benefits and outcomes of any collaboration activity.

Area for improvement A9

Status: Open

Addressed to: Cumbria Fire and Rescue Service

Area for improvement (HMICFRS's words)
The service should make sure it has appropriate business continuity arrangements in place.

Area for improvement A10

Status: Open

Addressed to: Cumbria Fire and Rescue Service

Area for improvement (HMICFRS's words)
The service should do more to improve productivity and how it monitors and manages performance

Area for improvement A11

Status: Open

Addressed to: Cumbria Fire and Rescue Service

Area for improvement (HMICFRS's words)
The service should improve its evaluations of collaborations with other services

Area for improvement A12

Status: Open

Addressed to: Cumbria Fire and Rescue Service

Area for improvement (HMICFRS's words)
The service should improve its business continuity arrangements for industrial action

Area for improvement A13

Status: Open

Addressed to: Cumbria Fire and Rescue Service

Area for improvement (HMICFRS's words)
The service needs to improve its monitoring of staff working hours

Area for improvement A14

Status: Open

Addressed to: Cumbria Fire and Rescue Service

Area for improvement (HMICFRS's words)
The service should have effective processes to monitor the working hours of its staff.

Area for improvement A15

Status: Open

Addressed to: Cumbria Fire and Rescue Service

Area for improvement (HMICFRS's words)
The service must make sure that all staff in operational roles have a current and valid fitness assessment.

Area for improvement A16

Status: Open

Addressed to: Cumbria Fire and Rescue Service

Area for improvement (HMICFRS's words)
The service should improve its management and monitoring of fitness testing

Area for improvement A17

Status: Open

Addressed to: Cumbria Fire and Rescue Service

Area for improvement (HMICFRS's words)
The service should make sure that all staff are aware of the well-being support it provides

Area for improvement A18

Status: Open

Addressed to: Cumbria Fire and Rescue Service

Area for improvement (HMICFRS's words)
The service needs to improve workforce planning

Area for improvement A19

Status: Open

Addressed to: Cumbria Fire and Rescue Service

Area for improvement (HMICFRS's words)
The service should make sure its workforce plan takes full account of the skills and capabilities it needs to implement its community risk management plan.

Area for improvement A20

Status: Open

Addressed to: Cumbria Fire and Rescue Service

Area for improvement (HMICFRS's words)
The service should assure itself that all staff are appropriately trained for their role.

Area for improvement A21

Status: Open

Addressed to: Cumbria Fire and Rescue Service

Area for improvement (HMICFRS's words)
The service should provide clear and appropriate development for all staff.

Area for improvement A22

Status: Open

Addressed to: Cumbria Fire and Rescue Service

Area for improvement (HMICFRS's words)
The service must make sure that it trains all staff appropriately for their roles

Area for improvement A23

Status: Open

Addressed to: Cumbria Fire and Rescue Service

Area for improvement (HMICFRS's words)
The service should review both the content and oversight of its e-learning modules.

Area for improvement A24

Status: Open

Addressed to: Cumbria Fire and Rescue Service

Area for improvement (HMICFRS's words)
The service should provide suitable development for all staff

Area for improvement A25

Status: Open

Addressed to: Cumbria Fire and Rescue Service

Area for improvement (HMICFRS's words)
The service must make sure that all staff receive appropriate and structured development, with learning opportunities consistently provided across the organisation.

Area for improvement A26

Status: Open

Addressed to: Cumbria Fire and Rescue Service

Area for improvement (HMICFRS's words)
The service should identify and overcome barriers to equal opportunity, so its workforce better represents its community.

Area for improvement A27

Status: Open

Addressed to: Cumbria Fire and Rescue Service

Area for improvement (HMICFRS's words)
The service should make sure it has robust processes in place to carry out equality impact assessments and review any actions agreed as a result.

Area for improvement A28

Status: Open

Addressed to: Cumbria Fire and Rescue Service

Area for improvement (HMICFRS's words)
The service should make improvements to the way it collects equality data to better understand its workforce demographic and needs.

Area for improvement A29

Status: Open

Addressed to: Cumbria Fire and Rescue Service

Area for improvement (HMICFRS's words)
The service needs to further improve diversity in its workforce

Area for improvement A30

Status: Open

Addressed to: Cumbria Fire and Rescue Service

Area for improvement (HMICFRS's words)
The service needs to do more to make sure its recruitment processes are accessible to applicants from a range of backgrounds.

Area for improvement A31

Status: Open

Addressed to: Cumbria Fire and Rescue Service

Area for improvement (HMICFRS's words)
The service needs to do more work to improve its approach to equality, diversity and inclusion

Area for improvement A32

Status: Open

Addressed to: Cumbria Fire and Rescue Service

Area for improvement (HMICFRS's words)
The service should make sure it is transparent and fair when recruiting, developing and promoting staff.

Area for improvement A33

Status: Open

Addressed to: Cumbria Fire and Rescue Service

Area for improvement (HMICFRS's words)
The service should address the high number of staff in temporary promotion positions.

Area for improvement A34

Status: Open

Addressed to: Cumbria Fire and Rescue Service

Area for improvement (HMICFRS's words)
The service should develop a system to identify and develop high-potential members of staff.

Area for improvement A35

Status: Open

Addressed to: Cumbria Fire and Rescue Service

Area for improvement (HMICFRS's words)
The service should make sure there is an effective induction process in place to support new recruits.

Area for improvement A36

Status: Open

Addressed to: Cumbria Fire and Rescue Service

Area for improvement (HMICFRS's words)
The service needs to improve how it develops leaders and identifies high-potential staff

Area for improvement A37

Status: Open

Addressed to: Cumbria Fire and Rescue Service

Area for improvement (HMICFRS's words)
The service needs to improve the way it manages the career pathways of staff, including those with specialist skills and those with potential for leadership roles.

Area for improvement A38

Status: Open

Addressed to: Cumbria Fire and Rescue Service

Area for improvement (HMICFRS's words)
The service needs to do more to effectively implement the December 2022 fire standards Leading the Service and Leading and Developing People.

Area for improvement A39

Status: Open

Addressed to: Cumbria Fire and Rescue Service

Area for improvement (HMICFRS's words)
The service should make sure performance reviews are consistent

Area for improvement A40

Status: Open

Addressed to: Cumbria Fire and Rescue Service

Area for improvement (HMICFRS's words)
The service should do more to encourage diversity in its leadership

Area for improvement A41

Status: Open

Addressed to: Cumbria Fire and Rescue Service

Area for improvement (HMICFRS's words)
The service needs to actively encourage applicants from diverse backgrounds for middle and senior-level positions.

Area for improvement A42

Status: Open

Addressed to: Cumbria Fire and Rescue Service

Area for improvement (HMICFRS's words)
The service needs to improve the induction process to support new recruits