Department for Work and Pensions
- Concluded
- —
- Link
- Source
Section 23 AgreementDate not stated
Section 23 agreement on equality and diversity training entered after a former employee won an employment tribunal claim of direct age and race discrimination, racial harassment and victimisation, with an award of over £386,000.
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Home Office
- Concluded
- —
- Link
- Source
Legal Action / InterventionDate not stated
Intervention in BF v Secretary of State for the Home Department concerning visual age assessment of young asylum seekers, where the Court of Appeal ruled the guidance unlawful for failing to make officials aware of the margin of error. The guidance was subsequently amended.
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Home Office
- Concluded
- —
- Link
- Source
Legal Action / InterventionDate not stated
Section 30 intervention in R (FB and Medical Justice) v Secretary of State for the Home Department, challenging the Removal Notice Window policy which gave people as little as 72 hours notice of removal. The policy was ruled unlawful. Concluded.
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Jaguar Land Rover
- Concluded
- —
- Link
- Source
Section 23 AgreementDate not stated
Section 23 agreement entered after an employment tribunal found in favour of a non-binary employee who suffered harassment and direct discrimination because of gender reassignment and sexual orientation.
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Metropolitan Police Service
- Concluded
- Sep 2016
- Link
- Source
Statutory Investigation (s20)Date not stated
Statutory investigation, launched in 2015, into the handling of discrimination complaints by Metropolitan Police Service staff, following employment tribunal findings. The September 2016 report found significant weaknesses in how discrimination complaints were handled.
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Ministry of Justice
- Concluded
- —
- Link
- Source
Legal Action / InterventionDate not stated
Funded a disabled prisoner's judicial review of the national rollout of PAVA incapacitant spray in prisons. The challenge was withdrawn after the Ministry of Justice committed to readiness assessments, training, monitoring and equality analysis to protect prisoners with...
Funded a disabled prisoner's judicial review of the national rollout of PAVA incapacitant spray in prisons. The challenge was withdrawn after the Ministry of Justice committed to readiness assessments, training, monitoring and equality analysis to protect prisoners with protected characteristics.
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Network Rail
- Concluded
- —
- Link
- Source
Section 23 AgreementDate not stated
Section 23 agreement entered after Network Rail failed to make reasonable adjustments for disabled passengers during a lift refurbishment at Manchester Victoria station in September 2019, where wheelchair users had to drag themselves up steps. No disability impact assessment had...
Section 23 agreement entered after Network Rail failed to make reasonable adjustments for disabled passengers during a lift refurbishment at Manchester Victoria station in September 2019, where wheelchair users had to drag themselves up steps. No disability impact assessment had been completed. Concluded.
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Paradigm Precision Burnley Ltd
- Concluded
- —
- Link
- Source
Section 23 AgreementDate not stated
Section 23 agreement following an employment tribunal which found the company harassed and directly discriminated against an employee because of sexual orientation and victimised him during the grievance process. Ongoing.
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Schools in England and Wales
- Concluded
- —
- Link
- Source
Statutory Inquiry (s16)Date not stated
Statutory inquiry into how schools monitor, record and analyse their use of restraint. Found restraint should be monitored with the same rigour as exclusions and that many schools lack basic safeguards, risking non-compliance with the Public Sector Equality Duty.
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Scottish Qualifications Authority
- Concluded
- —
- Link
- Source
Section 23 AgreementDate not stated
Section 23 agreement to improve equality practices after the EHRC established the SQA was not routinely assessing policies against the Public Sector Equality Duty and had not complied with Scottish specific duties on equality impact assessments. Concluded.
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The Labour Party
- Concluded
- Oct 2020
- Link
- Source
Statutory Investigation (s20)Date not stated
Statutory investigation into allegations of antisemitism, opened in 2019. Found the party committed unlawful acts of harassment, indirect discrimination and political interference; an unlawful act notice was served on 29 October 2020 requiring an action plan.
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Department for Work and Pensions
- Concluded
- —
- Link
- Source
Statutory Investigation (s20)May 2024
Ongoing statutory investigation, with a parallel section 31 assessment, into whether the Secretary of State failed to make reasonable adjustments for disabled people with mental impairments during benefits health assessments. The call for evidence opened on 22 May 2024,...
Ongoing statutory investigation, with a parallel section 31 assessment, into whether the Secretary of State failed to make reasonable adjustments for disabled people with mental impairments during benefits health assessments. The call for evidence opened on 22 May 2024, following concerns raised by MPs about the deaths of vulnerable claimants.
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IKEA UK
- Concluded
- —
- Link
- Source
Section 23 AgreementMar 2023
Section 23 agreement entered on 23 March 2023 after a complaint about sexual harassment and assault from a former employee and how it was handled. Committed to measures to prevent sexual harassment and improve complaint responses. Concluded per the EHRC's October 2025 update.
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McDonald's Restaurants Limited
- Concluded
- —
- Link
- Source
Section 23 AgreementFeb 2023
Section 23 agreement on the handling of sexual harassment complaints by UK restaurant staff, committing to zero tolerance communication, an anonymous worker survey and enhanced training. After hundreds of further complaints the EHRC strengthened the agreement in January 2025.
Original source ↗
Pontins (Britannia Jinky Jersey Ltd)
- Concluded
- Oct 2025
- Link
- Source
Statutory Investigation (s20)Feb 2022
Statutory investigation opened after the section 23 agreement ended. Found Pontins committed 11 unlawful acts of race discrimination against Gypsy and Traveller people; an unlawful act notice was served. Pontins complied with the action plan and the EHRC concluded enforcement in...
Statutory investigation opened after the section 23 agreement ended. Found Pontins committed 11 unlawful acts of race discrimination against Gypsy and Traveller people; an unlawful act notice was served. Pontins complied with the action plan and the EHRC concluded enforcement in October 2025.
Original source ↗
Pontins (Britannia Jinky Jersey Ltd)
- Concluded
- Feb 2022
- Link
- Source
Section 23 AgreementFeb 2021
Twelve-month section 23 agreement entered after a whistleblower disclosed an "undesirable guest" list of Irish surnames used to exclude Gypsy and Traveller families. The EHRC ended the agreement early, on 18 February 2022, over concerns Pontins was not fulfilling its commitments.
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Home Office
- Concluded
- Mar 2024
- Link
- Source
Section 31 AssessmentNov 2020
Section 31 assessment of whether the Home Office complied with the Public Sector Equality Duty when developing the hostile environment immigration measures that affected the Windrush generation. Found the department did not comply with section 149 of the Equality Act 2010; a...
Section 31 assessment of whether the Home Office complied with the Public Sector Equality Duty when developing the hostile environment immigration measures that affected the Windrush generation. Found the department did not comply with section 149 of the Equality Act 2010; a legally binding section 23 agreement followed, concluded in 2024.
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National Highways
- Concluded
- —
- Link
- Source
Section 23 AgreementNov 2020
Section 23 agreement to improve protection from sexual harassment for around 5,000 employees, after an employment tribunal awarded a former employee £74,000 for sexual harassment and unfair dismissal. Measures included mandatory training and harassment risk assessments.
Original source ↗
Department for Work and Pensions
- Concluded
- —
- Link
- Source
Section 23 AgreementAug 2020
Twelve-month section 23 agreement entered in August 2020 to improve support for deaf customers accessing services by telephone and reasonable adjustments for disabled customers, after four hearing-impaired people struggled to arrange British Sign Language interpreters. The...
Twelve-month section 23 agreement entered in August 2020 to improve support for deaf customers accessing services by telephone and reasonable adjustments for disabled customers, after four hearing-impaired people struggled to arrange British Sign Language interpreters. The agreement delivered improvements and has concluded.
Original source ↗
BBC
- Concluded
- Jan 2023
- Link
- Source
Statutory Investigation (s20)Feb 2020
Investigation into suspected past pay discrimination against women, covering pay complaints from January 2016 and pay-setting systems. The report, published in 2023, did not find unlawful pay discrimination in the cases analysed but identified areas for improvement in...
Investigation into suspected past pay discrimination against women, covering pay complaints from January 2016 and pay-setting systems. The report, published in 2023, did not find unlawful pay discrimination in the cases analysed but identified areas for improvement in transparency and made recommendations.
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Sainsbury's
- Concluded
- —
- Link
- Source
Section 23 AgreementJan 2019
Section 23 agreement requiring all reasonable steps to prevent sexual harassment, with six-monthly updates to the EHRC, after a staff member won a 2018 employment tribunal claim. The EHRC wrote in January 2019 indicating it was considering its enforcement powers. Concluded.
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HM Treasury
- Concluded
- Dec 2012
- Link
- Source
Section 31 AssessmentMay 2012
Section 31 assessment of the extent to which HM Treasury met its obligations to consider the impact of the 2010 Spending Review on protected groups. Concluded there was a serious effort to meet obligations but could not establish full compliance in three cases; made...
Section 31 assessment of the extent to which HM Treasury met its obligations to consider the impact of the 2010 Spending Review on protected groups. Concluded there was a serious effort to meet obligations but could not establish full compliance in three cases; made recommendations for future spending reviews.
Original source ↗