South Cambridgeshire review

Policy and protocol to reflect that an individual should not be left alone until further assistance has arrived when high risk/immediate safeguarding needs are identified and this should be built into the commissioning of homecare providers.

Cambridgeshire County Council to consider the Community Response Framework that Hourglass operate in other areas of the country (including neighbouring Norfolk) and how this could be implemented in Cambridgeshire.

Cambridgeshire County Council to include domestic abuse as part of the carer’s strategy.

Cambridgeshire County Council to implement a communication strategy to inform and remind statutory agencies and professionals to:

* Increase their awareness of carers to refer them on to specialist services and to help them identify themselves as carers
* Re-affirm that there is a choice regarding being a carer and not to assume family members will automatically take on this role
* Increase their understanding of the ‘whole family’ rather than solely focussing on the patient and their needs
* Inform a carer that they can undergo a carers needs assessment for the purpose of their own wellbeing without having to disclose their finances

Caring Together and Lifecraft to increase promotion of their services to enhance awareness amongst the public and professionals of what services are available.

With support of Cambridgeshire and Peterborough Integrated Care Group, the GP practice is to review the practice’s safeguarding policy to ensure it includes older adults domestic abuse and professional curiosity.

With support of Cambridgeshire and Peterborough Integrated Care Board, the GP practice to review how practice staff build in questioning around impact on mental health where disclosures of abuse are made.

Statutory agencies to review recording protocol and policy to ensure that a separate file is recorded for each individual of concern under their given name and in any case of safeguarding.

Statutory agencies and voluntary sector to include in their policies the need for professional curiosity for domestic abuse and any stress relating to possible caring responsibilities.

CPFT to ensure that their procedure and protocol for discharge includes a discharge plan that incorporates ‘think family’ and that consultation with the family takes place as well as the patient to identify any issues or needs the discharge into their care may cause.

All statutory and non-statutory agencies within Cambridgeshire to review the use of the older persons DASH and always consider its use alongside the standard DASH when dealing with older persons.

CPFT and GP surgery to ensure their processes and pathways are reviewed when dealing with domestic abuse to ensure appropriate advice is provided.