Kensington and Chelsea review

To feedback learning from the DHR to CLCH staff using a 7-minute learning briefing sent directly to the Locality Leads and specific teams involved. Consideration given to also circulating via the Safeguarding Bulletin and CLCH Safeguarding Committee.

CLCH to consider asking the following questions when carrying out assessments for the care of terminally ill patients in the home: • Who else lives in the home and whether there are any pets? • Whether there has been Domestic and/or other forms of abuse?

That IRIS is extended to the District and Palliative care teams

To place on a minimum of a quarterly basis, notices/or articles in the tenant newsletter, on how to report concerns anonymously to Housing and Neighbourhood Management Services.

To include information about DA and access to support in the Residents Handbook and Housing Matters newsletter. This information to also draw attention to abuse from adult children to parents.

To put notice/display key messages on physical or digital noticeboards where present in blocks of flats, about DA and how to access support. Include information about abuse from adult children to parents.

Ensure that all relevant staff who enter RBKC properties are aware of processes on reporting concerns to Housing Management

Put in place arrangements where there is no next of kin for belongings to be collected by a third party

Ensure that information is accessible to those who do not speak or read English with confidence.

Provide a DA risk assessment checklist for front line assessment teams

Commission further courses on adult safeguarding and DA and review the learning outcomes to address risk indicators- to use the DHR as a case example

During safeguarding training and practice forums reinforce the option to consult with the police

All key agencies to consider using an interpreter for initial assessments where the person is not fluent in, or prefers to speak in their primary language

All key agencies in this review to consider how to ensure best practice in recognising and responding to Domestic Abuse when working with vulnerable adults. This should include: a) training in recognising linked patterns of coercive control between Intimate Partner Violence and other forms of domestic abuse and b) clear processes in place to support staff in recognising and responding to adult child to parent abuse.

The Safeguarding Adults Executives Board to carry out a review within 18 months to evaluate whether the response to vulnerable adults, experiencing domestic abuse, is being effectively managed with a focus on adult child to parent domestic abuse.

The Safeguarding Adults Executives Board to consider the value of a Multi-Agency Safeguarding Hub (MASH) to Adult Social Care and the placement of an Independent Domestic Violence Advocate co-located within that team.

RBKC DHR Group to ask each agency involved in this review to provide feedback on their single agency recommendations.

Agencies to consider how they assist people furthest from services to become better aware of their rights, including how to access support when they are fearful of DA. This should include SMART communication for example: publicity on notice boards and in welcome packs and handbooks. All communication should be developed with the recognition of the impact of the hostile environment on migrant communities and their uncertainty of the response they may get when reporting abuse.

Recommendation to the Home Office and the Domestic Abuse Commissioner, to further consider measures to identify adult child to parent abuse and to advise all (non-DA specialist) Helplines on training staff in adult child to parent abuse.

In responding to DA, including recognising, and giving safe and accurate advice. Helplines to include those for older people, general advice, and mental health helplines.

Recommendation to the Domestic Abuse Commissioner to highlight the considerable fear some people have of reporting to the police, due to their history of a fraught relationship with the police either here or in other countries and the hostile environment created towards migrant communities, refugees and asylum seekers in this country. Also, to bring to the Commissioner’s attention the issue of the police being ‘weaponised’ by perpetrators leading to increased fear of victims in engaging with support. To ask the Commissioner to consider these issues in relation to increased police and public awareness of DV and access to support for Black, Minority and Ethnic and migrant communities.

Recommendation to Public Health England that they inform the public that coercive controlling behaviour needs to be reported to ensure vulnerable people are supported.