Assisted Services Fife Ltd
Recorded Key Question grade range: 2–3 — Weak View on Care Inspectorate
Key Question scores
Requirements & recommendations
1. By 6 July 2026, in order to protect people's health, safety and welfare, the provider must identify, assess and mitigate risks to people using the service. The provider must: a) ensure staff, including members of the leadership team, complete training in identifying and mitigating risks; b) assess people's needs on a regular basis and ensure changing needs and emerging or increasing risks are identified and appropriately addressed; c) develop and regularly review relevant person-centred, supporting positive risk-taking plans. This should involve people and their representatives with input from members of the multi-disciplinary team as appropriate; d) promote people's independence, rights and outcomes through opportunities to take positive, life-enhancing risks; e) ensure measures to miti2. By 6 July 2026, in order to protect the health, safety and rights of people using the service, the provider retain copies of Adults with Incapacity orders. The provider must: a) ensure relevant staff complete appropriate training and can demonstrate knowledge and understanding to comply with Guardianship or Power of Attorney orders; and b) ensure the appropriate powers have been granted to ensure representatives have the authority to give consent and direct people's care and support needs. This is in order to comply with Regulations 3, 4(1)(a)(b) and 15 (a) and(b)(i)(ii) of The Social Care and Social Work (Requirements for Care Services) Regulations 2011 (SSI 2011/210) This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'I have confidence in people because they are trained, competent and1. By 6 July 2026, the provider must ensure service users’ health, safety and well-being needs are met. In order to achieve this, the provider must ensure that the service is led well and quality assurance for the service is responsive and carried out effectively. This must include: a) ensuring relevant staff undertake training in quality assurance and service improvement; b) ensuring that people and their representatives are involved in identifying and planning improvements to their service. People's views, suggestions and choices are gathered on a regular basis and that this information is used to improve people's outcomes and experiences; c) ensuring "spot checks" and practice observations are based on people's wishes, choices and outcomes and should not be task focused; and d) appropriate governance and oversight is in place by the provider. This must include audits for monitoring and checking the quality of ser1. By 6 July 2026, the provider must protect the health, wellbeing, and rights of people using the service. In order to achieve this, the provider must ensure: a) training needs analysis is carried out on a regular basis and results used to plan staff learning and development; b) records of training and refresher training staff must undertake are organised, accessible, up-to-date and accurate; c) training and refresher training is made available and carried out timeously to ensure staff's competencies remain current; d) training enables staff to meet the full range of people's needs; e) staff receive supervision regularly in line with the provider's policy; and e) staff's understanding and ability to transfer learning into practice is assessed. Where areas for improvement are identified remedial action must be taken to ensure staff's competency. This is in order to comply with Regulations 3, 4(1)(a)(c) and 15(a) and(b)(i) of The Soci1. by 6 July 2026, to ensure people receive safe, consistent and effective care and support, the provider must develop care plans that as a minimum: a) work in partnership with people and/or their representatives to develop and regularly review their care plans; b) provide up-to date, sufficiently detailed guidance and information to inform staff's practice; c) ensure people receive support that is person-centred and person-led where possible reflecting people's wishes and choices as well as their needs; and d) are strengths based and maintain and promote people's independence This is in order to comply with Regulations 3 and 4(1)(a)(b) of The Social Care and Social Work (Requirements for Care Services) Regulations 2011 (SSI 2011/210) This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'My personal plan (sometimes
1. The provider should ensure people using the service are fully informed and in advance about the staff who will be providing their care and support and when changes to staff are necessary. People should be consulted when the times of their support are changed. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'I know who provides my care and support on a day to day basis and what they are expected to do. If possible, I can have a say on who provides my care and support.' HSCS 3.11).