Giggles and More Breakfast and After School Club
Recorded Key Question grade range: 2–3 — Weak View on Care Inspectorate
Key Question scores
Requirements & recommendations
1. By 31 March 2026 to ensure that children are safe and protected, the provider must ensure recruitment practices are safe and effective. To do this, the provider must, at a minimum: a) ensure that all checks have been completed and are satisfactory before staff start working with children; and b) records should be kept which show how decisions have been made to ensure that checks are satisfactory. This is to comply with section 7(1)(b) of the Health and Care (Staffing)(Scotland) Act 2019. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: ‘I am confident that people who support and care for me have been appropriately and safely recruited (HSCS 4.24).
2. By 30 April 2026 the provider must ensure staff are supported to develop the skills and knowledge needed to meet children's needs and keep them safe.
T o do this, the provider must, at a minimum, ensure: a) that there is always a qualified member of staff available to lead the teams practice and make decisions about providing safe and consistent care; b) staff practice is monitored and supported through effective training, learning and development opportunities; and c) staff practice improves through effective support and monitoring of practice. This is to comply with section 7(1)(a)(b) of the Health and care (Staffing)(Scotland) Act 2019. This is to ensure that care and support is consistent with the Health and Social Care Standards which state that: 'I have confidence in pe3. By 30 April 2026, the provider must become familiar with and implement the regulations and responsibilities of operating a daycare of children service. To do this, the provider must, at a minimum: a) become familiar with the Scottish Statutory Instruments SSI 210; b) become familiar with 'A quality framework for daycare of children, childminding and school-aged childcare settings'; c ) know what records registered services must keep and when notifications need to be made in line with guidance; and d) ensure that the service is complying with the conditions detailed on their certificate of registration. This is to comply with Regulation 7 (2)(c) (Fitness of managers) 2(c) of the Social Care and Social Work and Improvement Scotland (Requirements for Care Services) Reg1. By 1 March 2026, the provider must make proper provision for the health safety and wellbeing of children. To do this, the provider must demonstrate that there is a system in place to ensure the welfare and safety of all children when being collected from or taken to school and transported to and from the setting. To do this, the provider must, at a minimum: a. conduct a comprehensive review of existing policies and risk assessments to identify and address potential hazards, ensuring they are clear, understood and implemented by all staff b. ensure that suitable checks and insurance are in place for the vehicles and drivers transporting children c. demonstrate that all vehicles transporting children are road worthy d. ensure appropriate arrangements are in place to collect children safely. This is to comply with regulation 4(1)(a) of The Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011 (SSI 2011/210).
1. To further develop the quality of the service and enhance outcomes for children, the provider should ensure that quality assurance processes, improvement planning and self-evaluation are developed and embedded. The processes should: reflect on current best practice guidance and national frameworks consult with and share outcomes with children and their families identify strengths and areas for improvements develop improvement plans with measurable outcomes have planned monitoring to ensure progress to support positive outcomes for children and families formalise records around staff skills, training and support to drive improvement and monitor progress. This is to ensure that care and support is consistent with Health and Social Care Standards (HSCS) which state that: 'I benefit from a culture of continuous improvement, with the organisation having robust and transparent quality assurance processes' (HSCS 4.19).
2. To further develop the quality of the service and enhance outcomes for children, the provider should develop the induction procedures to ensure that these assess and support the development of staff skills and knowledge. Processes should ensure that staff are familiar with and following current policies and procedures in line with best practice. Further information should be developed to give clear guidance about expected practice to keep children safe and support them in providing high quality play experiences. Where gaps in practice are identified records should show how this has been shared with staff and how they have been supported to develop. This is to ensure that care and support is consistent with Health and Social Care Standards (HSCS) which state that: 'I have confidence in people because they are trained, competent and skilled, are able to reflect on their practice and follow their professional and organisational codes' (HSCS 3.14).
1. To ensure that all children have high quality play opportunities to support them to have fun, learn and develop, the provider should ensure that there is a rich variety of play experiences on offer. This should include, but is not limited to providing experiences which: are age appropriate provide opportunities to be creative are linked to children's interests provide appropriate challenge provide a variety of play types. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: ' As a child, I have fun as I develop my skills in understanding, thinking, investigation and problem solving, including through imaginative play and storytelling' (HSCS 1.30) and ' As a child, my social and physical skills, confidence, self-esteem and creativit2. To ensure that all children have high quality play opportunities to support them to have fun, be physically active, learn and develop, the provider should ensure that experiences are planned to include daily outdoor play experiences in line with their conditions of registration. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'As a child, I play outdoors every day and regularly explore a natural environment.' (HSCS 1.32)
3. To ensure that children have high quality experiences at the service the provider should support staff development to ensure that staff have the knowledge and skills to support high quality play and learning. This should include, but is not limited to: supporting staff to learn about child development supporting staff to access training which will help them to develop their skills and knowledge of quality play staff becoming familiar with current best practice guidance for play to help them to develop the experiences offered. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'I can direct my own play and activities in the way that I choose, and freely access a wide range of experiences and resources suitable to my age and stage, which stimulate my natural curiosity, learning and creativity' (HSCS 2.27) and 'I have confidence in people because they are trained, competent and skilled, are able to1. To promote children's overall wellbeing, personal planning should be further developed to ensure that all children are supported to achieve their full potential. This should include, but is not limited to: ensuring that all individual needs are detailed developing a system to record significant information developing a system to track and share any concerns sharing strategies used to support individuals developing a process to review information with families in line with legislative requirements. Using all of this information to support children to reach their full potential. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'My personal plan (sometimes referred to as my care plan) is right for me because it sets out how my needs will be met, as well as my wishes and choices' (HSCS 1.14) and 'My care and support meets my needs and is right for me' (HSCS 1.19).
2. To promote children's overall safety and wellbeing systems to support the protection of children should be further developed. This should include, but is not limited to: ensuring that all staff are familiar with and follow organisational and national child protection policies keeping records which support them to ensure that patterns and concerns can be identified, details ar