M-Verth Limited
Recorded Key Question grade range: 3–4 — Adequate View on Care Inspectorate
Key Question scores
Requirements & recommendations
1. By 30 April 2026, the provider must ensure that people are supported to manage their medication safely. To do this, the provider must ensure at a minimum: a) People's personal plans clearly outline the level of support they require with their medication, including arrangements for administering 'as required' (PRN) medications. Assessment of this support must align with current best practice guidance. b) All staff have adequate training and guidance about when and how to escalate concerns, including when people may have missed doses of their medication. c) Safe processes are in place to record the start date of new medication and mid-cycle medication changes. d) Arrangements are in place for safe storage of medication, based on people's assessed needs. e) Adequate quality assurance audits are in place to ensure medication processes adhere to best practice standards. This is to comply with Regulation 4(1)(a) (Welfare of users) of The Social Care and Socia
1. To promote positive health and wellbeing outcomes for people, the provider should ensure that professional advice or guidance is clearly recorded and followed up. Professional advice should be linked to each person's personal plan to ensure staff have clear guidance to support people well. This is to ensure care and support is consistent with the Health and Social Care Standards (HSCS), which state that ‘I experience high quality care and support based on relevant evidence, guidance and best practice'. (HSCS 4.11).
1. To improve oversight of people’s safety and wellbeing, the provider should ensure notifications to the Care Inspectorate and Health and Social Care Partnership (HSCP) are made in line with current best practice guidance. This is to ensure care and support is consistent with the Health and Social Care Standards (HSCS), which state that ‘I experience high quality care and support based on relevant evidence, guidance and best practice.' (HSCS 4.11).
2. To ensure people's safety and wellbeing, the provider should ensure that Adult Support and Protection (ASP) referrals are made timeously and in line with current best practice guidance. This is to ensure care and support is consistent with the Health and Social Care Standards (HSCS), which state that ‘I experience high quality care and support based on relevant evidence, guidance and best practice.' (HSCS 4.11).
1. To promote best practice and safe care for people, the provider should ensure all staff have access to regular support and supervision. This should be planned and recorded appropriately. This is to ensure care and support is consistent with the Health and Social Care Standards (HSCS), which state that ‘I have confidence in people because they are trained, competent and skilled, are able to reflect on their practice and follow their professional and organisational codes'. (HSCS 3.14).
1. To promote people's safety and wellbeing, the provider should ensure that personal plans contain clear and detailed information about how to support people safely. The provider should work in partnership with key professionals, where required, to ensure this information is up to date and accurate. This is to ensure care and support is consistent with the Health and Social Care Standards (HSCS), which state that ‘My personal plan (sometimes referred to as a care plan) is right for me because it sets out how my needs will be met, as well as my wishes and choices'. (HSCS 1.15) and 'I am assessed by a qualified person, who involves other people and professionals as required. (HSCS 1.13).