Carriag Care

1. To ensure that children experience high quality care and protection, the provider should ensure that: (i) managers and staff are familiar with the service’s protection policies and procedures (ii) records of protection concerns and other significant incidents reflect good practice, providing a clear chronological record of events, assessment and decision-making and inform learning. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: ‘I experience high quality care and support based on relevant evidence, guidance and best practice’ (HSCS 4.11).

2. To support effective external scrutiny of the service, the provider should ensure that managers submit notifications of significant events in accordance with guidance. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS), which state that: 'I use a service and organisation that are well led and managed’ (HSCS 4.23). This is to ensure that practice is consistent with: ‘Children and young people’s care services: Guidance on records you must keep and notifications you must make’ (Care Inspectorate, March 2025).