MM Support Dundee and Angus
Recorded Key Question grade range: 3–4 — Adequate View on Care Inspectorate
Key Question scores
Requirements & recommendations
1. By 30 January 2025, the provider must ensure that staff are recruited safely to ensure that people using the service are kept safe. To do this, the provider should follow the 'Safer Recruitment Through Better Recruitment (2023)' guidance document. This includes, but is not limited to: a) Ensuring right to work checks, Protection of Vulnerable Groups (PVG) checks, and, if necessary, overseas police checks have been completed prior to employees commencing work. b) Ensuring satisfactory employment references and, if necessary, character references are received prior to employees commencing work. This is to comply with Regulation 9(1) (Fitness of employees) of The Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011 (SSI 2011/210). This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which st
1. To ensure consistency of support, the provider should ensure that people are supported by a team of staff that know them and their needs well. This should include taking account people's preferences and agreements made with them. This should further include communicating in advance who will provide support and that ensuring people are informed timeously of any changes. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'I am supported and cared for by people I know so that I experience consistency and continuity' (HSCS 4.16).