Lica Homecare Ltd
Recorded Key Question grade range: 4 — Good View on Care Inspectorate
Key Question scores
Requirements & recommendations
1. To ensure that staff have time to support, care and speak with individuals receiving care, the provider should develop a visiting schedule that considers the length of time needed for each visit based on the persons' needs with realistic travel time between visits. This is to ensure that care and support is consistent with the Health and Social Care standards which state: “my care and support is provided in a planned and safe way, including if there is an emergency or unexpected event” (HSCS 4.14).
1. To ensure that people are safely supported by staff during moving and handling procedures, the provider should ensure that all staff undertake refresher training, competency is assessed and there is opportunity to reflect on their practice. This is to ensure that care and support is consistent with the Health and Social Care standards which state: “my care and support is provided in a planned and safe way, including if there is an emergency or unexpected event” (HSCS 4.14).