Source · Care Inspectorate

Queens View Harbour Care Home

Provider Priory CC134 Limited Type Care Home Service Location Troon Last graded 11 Aug 2025

Recorded Key Question grade range: 4–5 — Good  View on Care Inspectorate

Key Question scores

Six-point scale
Support and wellbeing
5
Care and support planning
4
Setting
5
Staff team
5
Leadership
4
Care, play and learning
—

Requirements & recommendations

0 requirements · 1 recommendation

Verbatim text from the Care Inspectorate datastore. Requirements cite a specific regulation and deadline; recommendations are good-practice guidance against the Health and Social Care Standards.

Visit: 10 July 2025
Recommendation 1

1. To ensure that quality assurance processes drive change and improvement where necessary, action plans arising from quality audits should be closely monitored so that planned improvements are progressed within the allocated timescales. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'I benefit from a culture of continuous improvement, with the organisation having robust and transparent quality assurance processes’ (HSCS 4.19).

Registry facts

Service no: CS2025000051
Provider no: SP2024000518
Ownership: Private
Registered places: 60
Registered: 6 February 2025
Council area: South Ayrshire
Health board: Ayrshire and Arran
Integration authority: South Ayrshire
Risk band: MEDIUM

Complaints upheld

2025/26: 2