Roselea Court Care Home
Recorded Key Question grade range: 3–4 — Adequate View on Care Inspectorate
Key Question scores
Requirements & recommendations
1. By 21 November 2025, the provider must ensure that people are supported with all aspects of their care. This should include, (but is not limited to) skin integrity and nutrition. To do this the provider must, at a minimum, ensure that: a) Staff use assessment and screening tools fully, and as designed, to identify people at risk b) Where anyone is identified as 'at risk', then appropriate actions are followed including a full care and support plan and communication to all staff involved in supporting the plan c) Training is provided to staff to allow them to complete and interpret assessment documentation and take appropriate and immediate action. This is to comply with Regulation 4(1)(a) (Welfare of users) of The Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011 (SSI 2011/210). This is to ensure that care and support is consistent with the Health and S1. By 3 January 2026 the provider must ensure people are safe and receive care and support that is well-led and managed and which results in better outcomes for people. This should be achieved through establishing a culture of continuous improvement, with robust and transparent quality assurance processes. This must include, but is not limited to, ensuring that: a) the systems of quality assurance and audits are consistently and robustly completed b) effective action planning takes place within reasonable timescales which addresses identified areas for improvement c) information from quality assurance is communicated to the appropriate people when necessary d) there is robust and regular oversight of the service by the organisation to monitor implementation of the quality assurance system and its effectiveness. This is in order to comply with regulations 3 and 4(1)(a) of The Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations1. By 3rd January 2026, the provider must ensure that each person’s care plan and daily recording reflects their current individual care and support needs. This should include, but is not limited to, supporting stress and distress and restrictive practice. To do this, the provider must, at a minimum ensure that: a) documentation is sufficiently detailed and reflects the actual care planned or provided and is updated immediately as needs change. b) care plans and daily recording are outcome focused and written in a person-centred manner, taking account of all the needs and wishes of people. c) care plans are in place which identify how to respond to specific needs such as stress and/or distress, restrictive practices and also include good practice guidance, for example, the Herbert Protocol. This is to comply with Regulation 5 (1) and (2) (b) (ii) and (iii) (Personal Plans) of The Social Care and Social Work Improvement Scotland (Requirements for Care Se
1. In order that people are able to move around and feel safe and secure in their surroundings, the service should undertake a review of the environment using good practice guidance. This should include but is not limited to: a) easing decision-making and orientation b) encouraging independence and social interaction c) reducing agitation and distress d) promoting easy access to outdoor space, fresh air and natural light. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'I can independently access the parts of the premises I use and the environment has been designed to promote this' (HSCS 5.11) and 'My environment has plenty of natural light and fresh air, and the lighting, ventilation and heating can be adjusted to meet my needs and wishes' (HSCS 5.21) .