Rae House Residential Service

1. To support people's health and wellbeing and improve the quality of their support, the provider should improve the quality and consistency of documentation and care planning so that all records are completed to a high and consistent standard. This should include, but is not limited to, ensuring consistently good quality recording across personal plans, risk assessments, reviews, and all other documentation related to people's care and support. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: ' My personal plan (sometimes referred to as a care plan) is right for me because it sets out how my needs will be met as well as my wishes and choices' (HSCS 1.15); and ' My nee