J R Care Community Services
Recorded Key Question grade range: 3 — Adequate View on Care Inspectorate
Key Question scores
Requirements & recommendations
1. By 14 April 2026 the provider must ensure people have confidence that the service they use is led well and managed effectively. To do this, the provider must at a minimum: (a) The management have effective oversight of the day-to-day delivery of care to service users to ensure their care needs are fully met. (b) The management have a visible presence within the service and engage with service users, relatives and staff to support the development of management oversight required. (c) The management engage in a meaningful way with service users and staff about the quality of the service and take action to address improvements identified, to ensure improved outcomes for service users, (d) Implement and utilise quality assurance systems to drive forward improvements. This is in order to comply with Regulations 4(1)(a) – Welfare of users of The Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011 (SSI 2011/210). This is t1. By 10 March 2026, the provider must ensure all staff employed within the registered service in roles that fall within SSSC regulated categories are registered with the Scottish Social Services Council (SSSC). To do this, the provider must at a minimum: a) Verify that all staff who require SSSC registration hold an active registration or have submitted an application within the required timeframe. b) Maintain accurate and up to date records of each employee’s registration status, renewal dates, and conditions of practice. c) Monitor ongoing compliance, including ensuring staff complete required post registration training and learning (PRTL). d) Notify the SSSC of any concerns about a worker’s fitness to practise, as required by legislation and the SSSC Codes of Practice. This is in order to comply with Regulation of Care (Scotland) Act 2001 – Staff registration with the SSSC. This is to ensure the care and support is consistent with the Health and Social Care Stand2. By 14 April 2026, to ensure people experience high quality care and support delivered by a competency, confident and well supported workforce, the provider must ensure that all staff receive regular, planned and recorded supervision, appropriate training which is assessed for learning outcomes with ongoing observations of practice. To do this, the provider must at a minimum: • Implement a structured supervision system that ensures all staff receive supervision at the frequency stated in the service’s own policy. • Ensure supervision records are completed, stored appropriately, and demonstrate reflective discussion, identification of learning needs, and follow up actions. • Develop and maintain an Up To Date training matrix, that clearly shows mandatory, refresher and role specific training, including due dates and completion status. • Ensure all staff complete mandatory training within expected timescales, and that training is evaluated for effectiveness. • Introduce a
Conditions of registration
The service will be provided to adults and older people with assessed support needs in their homes and in the community.
Where the support is provided from more than one address the service must keep the Care Inspectorate informed of any changes to the addresses from which the service is provided.
The service will be provided by 1 staff team located in Newtongrange Mid Lothian.
The service will be provided in Edinburgh and the Lothians.
The manager is also the manager of J R Care Community Services (Support Service).