82 Main Street
Recorded Key Question grade range: 3 — Adequate View on Care Inspectorate
Key Question scores
Requirements & recommendations
1. By 31 August 2025, the service must ensure that there is an established consistent staff team. To do this the provider must, as a minimum: a) Establish a consistent staff team who know the young people and have in depth understanding of their needs, interests and vulnerabilities. b) Establish a staff team whose skills knowledge and values reflect the needs of the young people being supported by the service. c) Establish a staff team that form enduring, trusting, and genuine relationships with young people being supported by the service. This is to comply with Regulation 15(a) of The Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011 (SS1 2011/210). This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS), which state that: ‘I experience stability in my care and support from people who know my needs, choices and wishes, even if there are changes in the service or organi2. By 31 August 2025 the service must ensure that care plans are accurate, analytical, and SMART and that Risk assessments are consistent and accurately identify and address risk. Plans must be current, accurate, consistent and analytical, reflecting and adapting to changing circumstances and risk. This is to comply with Regulation 5(2)(b) (ii) of The Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011 (SS1 2011/210) which state: 'a provider of a care service must review the personal plan when there is a significant change in a service user’s health, welfare or safety needs.' This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS), which state that: ‘My personal plan (sometimes referred to as a care plan) is right for me because it sets out how my needs will be met, as well as my wishes and choices.' (HSCS 1.15)
1. To support children's wellbeing and safety, the provider should ensure staff training and refreshers that is appropriate to their role is fully up-to-date. This should include, but is not limited to in Crisis, Aggression, Limitation and Management (CALM). This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which states that: ‘I have confidence in people because they are trained, competent and skilled.’ (HSCS 3.14)