Pitreavie Castle Care Home
Recorded Key Question grade range: 3–4 — Adequate View on Care Inspectorate
Key Question scores
Requirements & recommendations
1. By 21 September 2026, the provider must ensure that people receive care that meets their health, safety and wellbeing needs and protects them from harm. To do this, the provider must, at a minimum: a) ensure care plans accurately and consistently reflect the current health and care needs of the person b) ensure improvements to systems of internal communication to ensure all staff, including relief and agency staff, are fully aware of people’s needs and how their needs are to be met C) ensure accurate and consistent recording of people's care delivery, including personal care and movement (as is required) d) ensure there is effective daily leadership across the service, clear daily delegation of responsibility across care staff and appropriate allocation of staffing. This is in order to comply with section 7(1)(a) of the Health and Care (Staffing) (Scotland) Act 2019. This is to ensure that care and support is consistent with the Health and Social C
1. By 22 June 2026, the provider must ensure clear and transparent system are in place for scheduling and deploying staffing across the service. In addition, staff should be suitably qualified and competent, promoting the health and wellbeing of service users. This is to comply with section 8(1)(a) of the Health and Care (Staffing) (Scotland) Act 2019. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'I have confidence in people because they are trained, competent and skilled, are able to reflect on their practice and follow their professional and organisational codes' (HSCS 3.14).
1. To support people's health and wellbeing the provider should ensure that ‘as required’ medication protocols provide clear administration guidance, including how the person may indicate that this medication may be required.
This is in order to ensure that care and support is consistent with the Health and Social Care Standard (HSCS) which states that: "Any treatment or intervention that I experience is safe and effective" (HSCS 1.24).
1. By 26 January 2026, the provider must make proper provision for the prevention of falls. In order to achieve this, the provider must: a) ensure proper provision is made for adequate availability of staff to reduce the risk of falls b) ensure all individuals have access to methods and/or equipment in order to summon assistance when required. This is in order to comply with: Regulation 4(1)(a) of The Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011(SSI 2011 / 210). This is to ensure care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'My care and support meets my needs and is right for me' (HSCS 1.19).1. By 26 January 2026, the provider must ensure that service users experience a service which is well led and managed, and which results in continuous improved outcomes for service users through a culture of self-assessment and development, underpinned by robust and transparent quality assurance processes. To do this, you must, at a minimum: a) ensure that there is a sufficient quality assurance system in place to continually monitor and evaluate the quality of the service provision to help inform improvement and development of the service b) maintain a record of areas for improvement within the provision of care detailing the actions to be taken, the timescales within which action is to be taken, the individual with the responsibility for furthering improvement, and the expected outcome. This is to comply with Regulations 3 and Regulation 4(1)(a) of The Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011 (SSI 2011/210). This is to ens1. By 26 January 2026, the provider must ensure people and staff are kept safe by ensuring staff are appropriately supported and trained. To do this, the provider must, at a minimum; a) ensure all staff receive and complete the provider's induction, and mandatory training, including refresher training when appropriate b) ensure that staff receive all appropriate training necessary to enable them to carry out the tasks they are to perform c) ensure that staff practice is observed and evaluated d) ensure an ongoing training plan is in place e) ensure supervision sessions with staff are planned and carried out on a regular basis, with appropriate records kept of each sessions. This is to comply with section 8(1)(a) of the Health and Care (Staffing) (Scotland) Act 2019. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which sta1. By 26 January 2026, the provider must ensure that people’s health and wellbeing is supported by comprehensive and accurate records. To do this, the provider must, at a minimum: a) ensure care plans accurately and consistently reflect the current health and care needs of the person. b) ensure risk assessments accurately reflect any identified risks to the person's health and includes an assessment of those risks and the steps that are to be taken to reduce or mitigate these risks. c) ensure care plans are reviewed as people’s needs change and in line with legislative requirements. d) ensure staff are familiar with and actively use people’s care plans and risk assessments to inform the support they deliver. This is to comply with Regulation 4(1)(a) and Regulation 5(2)(b)(ii) of The Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011 (SSI 2011/210). This is to ensure that care and support is consistent with the Heal
1. To promote the health and wellbeing of people using the service, the provider should ensure that activities are planned in consultation with people, recorded, and evaluated on a regular basis. This is to ensure that care and support is consistent with Health and Social Care Standards (HSCS) which states that: 'I can choose to have an active life and participate in a range of recreational, social, creative, physical and learning activities every day, both indoors and outdoors' (HSCS 1.25) and 'I can maintain and develop my interests, activities and what matters to me in the way that I like' (HSCS 2.22).
2. The provider should practice and promote safe infection prevention and control standards. This includes ensuring sufficient levels of equipment are available within the service, to prevent the need for sharing, in the event of an outbreak. This is in order to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which states that: 'I experience an environment that is well looked after with clean, tidy and well maintained premises, furnishings and equipment.' (HSCS 5.22).
3. To protect people’s health and wellbeing the service must ensure that people experience safe and effective support with medication. In order to achieve this the service should, at a minimum: a) ensure suitably detailed protocols are in place to inform the consistent and appropriate administration of medication that is prescribed on an 'as required basis'. b) ensure records are kept of why as required medications had been administered and if they had the desired effect. This is in order to ensure that care and support is consistent with the Health and Social Care Standard (HSCS) which states that: 'Any treatment or intervention that I experience is safe and effective' (HSCS 1.24).
1. To support people's independence and right to make their own choices, the provider should ensure a process is in place to enable people to have access to their own money at all times. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which states that: 'If I need help managing my money and personal affairs, I am able to have as much control as possible and my interests are safeguarded.' (HSCS 2.5).
1. To ensure people's independence can be supported well, the provider should undertake risk assessments for each person. This is to ensure they have seating suitable for their individual needs and can use this safely. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state: ‘I am able to access a range of good quality equipment and furnishings to meet my needs, wishes and choices'. (HSCS 5.21).
Conditions of registration
To provide a care service to a maximum of 60 older people over the age of 65 years.