Touch Trust
Recorded Key Question grade range: 4 — Good View on Care Inspectorate
Key Question scores
Enforcement
Requirements & recommendations
1. By 25 July 2025, the provider must ensure that children are protected from harm. To do this, the provider must, at a minimum ensure: a. staff are competent, skilled and knowledgeable in relation to ‘Good practice guidance: prevention and management of choking episodes in babies and children’ b. staff apply their learning into practice. This is to comply with Regulation 4(1) (Welfare of users) of the Social Care and Social Work and Improvement Scotland (Requirements for Care Services) Regulation 2011 (SSI 2011/2010). This is to ensure care and support is consistent with the Health and Social Care Standards (HSCS), which state that: ‘I have confidence in people because they are trained, competent and skilled, are able to reflect on their practice and follow their professional and organisational codes’ (HSCS 3.14) and ‘I experience high quality care and support based on relevant evidence, guidance and best practice' (HSCS 4.11). This is to comply with Regulation 9 of the Social Care and Social Work and Improvement Scotland (Requirements for Care Services) Regulation 2011 (SSI 2011/2010). This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS), which state that: 'I am confident that people who support me have been appropriately and safely recruited' (HSCS 4.24).
1. By 25 July 2025, the provider must ensure children are safe and healthy. To do this, the provider must ensure that correct hand washing routines are established and maintained, according to infection prevention and control guidance. This is to comply with Regulation 4(1)(d) (Welfare of users) of the Social Care and Social Work and Improvement Scotland (Requirements for Care Services) Regulation 2011 (SSI 2011/2010). This is to ensure that infection prevention and control practices are consistent with the Public Health Scotland guidance: ‘Health protection in children and young people settings, including education’. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS), which state that: 'I experience high quality care and support based on relevant evidence, guidance and best practice' (HSCS 4.11).
2. By 25 July 2025, the provider must ensure that children’s dignity and privacy is respected. In order to achieve this the provider must, as a minimum: a. ensure that the arrangements for the storage and processing of children’s personal information is safely and securely managed b. personal mobile devices are not used when caring for children to maintain professional boundaries and keep children safe. This is to comply with Regulation 4(1)(a) and (b) (Welfare of users) of the Social Care and Social Work and Improvement Scotland (Requirements for Care Services) Regulation 2011 (SSI 2011/2010). This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS), which state that: 'I have confidence in people because they are trained, competent and skilled, are able to reflect on their practice and follow their professional and organisational codes’ (HSCS 3.14).
1. To ensure children’s care and wellbeing needs are met, the provider should develop children’s personal plans and ensure staff use this information effectively. To do this, the provider must, at a minimum, ensure: a. personal plans set out children’s current needs and how they will be met b. all staff are aware of and understand the information within the personal plans, including support strategies, and use this to effectively meet each child’s needs c. personal plans are regularly reviewed and updated in partnership with children, families and other agencies where appropriate. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS), which state that: ‘My personal plan (sometimes referred to as a care plan) is right for me because it sets out how my needs will be met, as well as my wishes and choices’ (HSCS 1.15) and ‘My care and support meets my needs and is right for me’ (HSCS 1.19).
2. To ensure children’s care and wellbeing needs are met, staff should develop their knowledge and understanding of nurturing approaches to support children’s emotional wellbeing and implement this in practice. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS), which state that: ‘I am enabled to resolve conflict, agree rules and build positive relationships with other people as much as I can’ (HSCS 2.15).
3. To enable all children to be cared for in an environment that supports them to reach their full potential, the leadership team and staff should as a minimum ensure play spaces offer a range of resources and materials to effectively challenge and stimulate children and reflect their current interests and curiosities. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS), which state that: ‘As a child, I can direct my own play and activities in the way that I choose, and freely access a wide range of experiences and resources suitable for my age and stage, which stimulate my natural curiosity, learning and creativity' (HSCS 2.27).
Conditions of registration
Condition 1.
To provide a care service to a maximum of 48 primary school aged children at any one time. Within the maximum number of 48 children care may be provided for up to 4 children who are due to start school after the summer break.
Adult: child ratios will be a minimum of:
3 years and over - 1:8 if the children attend more than 4 hours per day or 1:10 if the children attend for less than 4 hours per day If all children are over 8 years old and over 1:10