Dunelm

1. To support care planning which meets individual needs, the provider should ensure that thorough and effective assessment of needs occur prior to moving to the service. This should include, but not limited to, assessments around physical, emotional, cultural and religious needs and that theses assessments are incorporated into care planning ensuring that care is focused on positive futures. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'My care and support meets my needs and is right for me’ (HSCS 1.19).

2. The service provider should continue with the development and repair to the environment in Rose cottage. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: I am able to access a range of good quality equipment and furnishings to meet my needs, wishes and choices. (HSCS 5.21) and I experience an environment that is well looked after with clean, tidy and well maintained premises, furnishings and equipment. (HSCS 5.22)

3. The service provider should ensure that effective, clear communication tools are available to young people and staff to enable calls to external agencies and people at necessary times. This is also to ensure that care and support is consistent with the Health and Social Care Standards, which state: I am supported to manage my relationships with my family, friends or partner in a way that suits my wellbeing (HSCS,2.18) and, If I experience 24 hour care, I am connected, including access to a telephone, radio, TV and the internet. (HSCS, 5.10)