Wee Country Respite Care LTD

1. The provider should ensure that people are confident that their personal plan and risk assessment (including contingency planning) is right for them and sets out how all their care needs will be met. Particular focus should be on, but not limited to, ensuring: a) there is enough information for staff to keep people safe b) risk assessments cover all areas of risk for the person and inform staff of how to manage and minimise risk. This is to ensure care and support is consistent with the Health and Social Care Standards which state: 1.15 'My personal plan is right for me because it sets out how my needs will be met, as well as my wishes and choices.' 1.24 'Any treatment or intervention that I experience is safe and effective.'

2. In order to support people to understand and uphold their rights the provider should ensure that where people's independence, choice and control are restricted and legal arrangements are in place the service hold a copy of these. This is to ensure that care and support is consistent with the Health and Social Care Standards which state that 'If my independence, control and choice are restricted, this complies with relevant legislation and any restrictions are justified, kept to a minimum and carried out sensitively.' (HSCS 1.3) and 'My views will always be sought and my choices respected, including when I have reduced capacity to fully make my own decisions' (HSCS 2.11).

1. To ensure the service remains responsive to accidents and incidents within the service which may result in significant deterioration in people's health and wellbeing they should review and enact the current guidance regarding statutory notifications to the Care Inspectorate. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which states that: 3.21 'I am protected from harm because people are alert and respond to signs of significant deterioration in my health and wellbeing, that I may be unhappy or may be at risk of harm.'