Puddleduck Nursery

1. To ensure children experience consistently positive outcomes and staff have the right skills to meet their needs, the provider should strengthen the approach to quality assurance. This should include, but is not limited to: • reinstating and carrying out regular observation and monitoring of staff practice • reviewing staffing levels to ensure they consistently meet the needs of children • assessing the skill mix within the team to ensure staff are equipped to meet children’s individual needs. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS), which state that: ‘I benefit from a culture of continuous improvement, with the organisation having robust and transparent quality assurance processes’ (HSCS 4.19).

2. To protect children and promote their wellbeing, the provider should ensure that recruitment procedures are aligned with best practice guidance, so that only suitably skilled and appropriate individuals are employed within the service. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS), which state that: ‘I am confident that people who support and care for me have been appropriately and safely recruited’ (HSCS 4.24).

1. To promote children’s wellbeing and to maintain a safe environment, the provider should ensure that regular and comprehensive assessments of all areas of the environment are carried out. This would support to identify potential risks and enable prompt action to be taken, including essential maintenance. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS), which state that: ‘My environment is safe and secure’ (HSCS 5.17).