Invercare Services - Renfrewshire Branch
Recorded Key Question grade range: 3–4 — Adequate View on Care Inspectorate
Key Question scores
Requirements & recommendations
1. By 25 May 2026, the provider must ensure that people receive care that meets their individual support needs. To do this, the provider must, at a minimum: a) ensure sufficient staff are in place to provide visits at the agreed times, supported by effective scheduling arrangements that prevent overlap, conflict, or double booking of visits b) ensure that people receive care and support for the duration of their assessed visit times c) implement a robust system to monitor actual versus planned visit durations d) audit discrepancies and take corrective action where visits fall short. This is to comply with: Section 7(1)(a) of the Health and Care (Staffing) (Scotland) Act 2019. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state:
1. To ensure safe and effective medication management, the service should introduce and routinely carry out full medication audits that compare the MAR charts with the medication administered. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'I experience high quality care and support because people have the necessary information and resources' (HSCS 4.27).