Southpark Care Home
Recorded Key Question grade range: 4–5 — Good View on Care Inspectorate
Key Question scores
Requirements & recommendations
1. To monitor people’s care and support the provider should ensure staff receive training on how to record relevant information about people’s health and wellbeing and their involvement in activities meaningful to them. This should include but is not limited to, staff training in recording and reporting information in daily notes and any additional assessments people may use. This is to ensure that care and support is consistent with the Health and Social Care Standards ( HSCS) which states that: 3.14 I have confidence in people because they are trained, competent and skilled, are able to reflect on their practice and follow their professional and organisational codes.
2. To support people’s wellbeing the provider should ensure staff provide a positive meaningful dining experience, taking account of each person’s nutritional, hydration, health and wellbeing preferences. This should include but is not limited to ensuring people can access a variety of suitable snacks between meals to meet their nutritional needs and choices. That staff support and encourage people to come together for a positive dining experience, monitor and record any relevant information about people’s nutritional or fluid support. This is to ensure that care and support is consistent with Health and Social Care Standards ( HSCS) which states that : 1.37 My meals and snacks meet my cultural and dietary needs, beliefs and preferences. 1.36 If I wish, I can share snacks and meals alongside other people using and working in the service if appropriate.