Pleasantfield Cottage
Recorded Key Question grade range: 4 — Good View on Care Inspectorate
Key Question scores
Requirements & recommendations
1. To keep young people safe and promote their wellbeing the provider should improve recording of medical records to ensure that they are accurate and consistent. Management should be advised of any errors to ensure these are reviewed. This is to ensure that the care and support is consistent with the Health and Social Care Standards (HSCS) which states 'I have confidence in people because they are trained competent and skilled' (HSCS 3.14)
2. The provider should notify the Care Inspectorate of incidents as described within the Care Inspectorate publication, "Records that all registered children and young people's services must keep and guidance of notification reporting" REG-0821-067. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'I benefit from different organisations working together and sharing information about me promptly where appropriate, and I understand how my privacy and confidentiality are respected.' (HSCS4.18).