West Dunbartonshire HSCP Re-ablement Service
Recorded Key Question grade range: 2–3 — Weak View on Care Inspectorate
Key Question scores
Requirements & recommendations
1. By 10 October 2025, the provider must ensure people receive medication support that is safe and supports their health and wellbeing. To do this, the provider must, at a minimum: a) Ensure that people’s need for medication assistance is assessed and reviewed to ensure that they receive the right level of support (prompt, assist or administer) to take their medication safely.
b) Medication records are accurate and assistance is correctly recorded. c) Ensure that processes are in place to regularly assess staff practice and competency in medication management and in relation to medication recording. d) Regularly audit medication records to identify any discrepancies. This is to comply with Regulation 3 and 4 (1)(a) of The Social Care and Social Work Improvement Scotland (Requirements for C2. By 10 October 2025, the provider must ensure people receive high-quality support which keeps them safe from harm, through falls prevention that is tailored to each persons assessed level of required support, inline with best practice guidelines. To do this, the provider must, at a minimum: a) Staff receive training on moving and assisting and falls prevention and have their competency assessed. b) Ensure all falls are recorded, evaluated and risk assessments are updated. c) Address identified risks and ensure actions are communicated to, understood by and implemented by staff. d) Make referrals to external health professionals when this is needed. This is to com1. By the 10 October 2025, the provider must ensure that care plans are in place and contain sufficient detail to allow staff to provide effective support for people's health, welfare and safety needs.
To do this, the provider must, at a minimum: a) Ensure people's choices and wishes on how to be supported are set out. b) Ensure care plans are informed through effective risk assessments. c) People and staff should have access to this information.
d) Review care plans when a significant change occurs, or if requested to do so.
This is to comply with Regulations 5 (1) and (5) (2)(b) (i) and (ii) of The Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011/210).
This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: ‘My personal pla
1. The service should establish regular and meaningful supervision for all staff groups and include competency checks within their quality assurance processes.
This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state: 'I benefit from culture of continuous improvement, with the organisation having robust and transparent quality assurance processes' (HSCS 4.19).
2. The service should implement regular scheduling reviews,, to ensure visit times align with people’s preferred daily routines.
The service should also ensure that the duration of visits aligns with the needs of each individual in order that people's support is not rushed. This is to ensure that care and support is consistent with Health and Social Care Standards (HSCS) which state: 'My care and support is provided in a planned and safe way, including if there is an emergency or unexpected event.' (HSCS. 4.14) and 'My needs, as agreed in my personal plan, are fully met, and my wishes and choices are respected.' (HSCS 1.23)
1. The service should establish regular team meetings to align roles and responsibilities and improve communication between hospital discharge and reablement carers.
This is to ensure that care and support is consistent with Health and Social Care Standards (HSCS) which state: 'My care and support is consistent and stable because people work well together.' (HSCS 3.19)
Conditions of registration
The service will be provided to people with support needs in their own homes.
To enhance people's lives and meet positive outcomes the service will introduce people to community resources.
The service is provided by two staff teams: one which covers Dumbarton and Alexandria and one which covers Clydebank.
Where the support is provided from more than one address the service must keep the Care Inspectorate informed of any changes to the addresses from which the service is provided.