Windyedge Care Home

1. In order to ensure that people living at the service have regular access to their community and activities of interest, the provider should ensure that transportation is available on a regular basis, and to ensure that people have access to this, in order to suit their preferences. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS), which state that: 'I can maintain and develop my interests, activities, and what matters to me in the way that I like.' (HSCS 2.22) .

1. In order to ensure that the provider has effective and up to date oversight of the service and staff, the provider should ensure that oversight of staff and quality assurance processes are up to date. This should include but is not limited to: a) case file audits; b) supervision of staff at intervals as stated in service's own policies. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS), which state that: 'I benefit from a culture of continuous improvement, with the organisation having robust and transparent quality assurance processes'. (HSCS 4.19).

1. In order to ensure that people are supported with the right number of staff, and to keep people safe, the provider should ensure that dependency levels are regularly carried out and reviewed, in order to accurately reflect the care and support needs of people, and that staffing levels are able to flex to accommodate people's changing support requirements. This is to ensure that care and support is consistent with Health and Social Care Standards (HSCS) which state that: 'My needs are met by the right number of people'. (HSCS 3.15).