Kendale Hall Care Home

1. In order to protect people and to maintain their dignity and respect, by 25 November 2025 you, the provider, must implement plans detailing how managers will monitor and manage the understanding and performance of staff in relation to their professional codes of practice. This must include but is not limited to: a) Ensuring that all staff understand and work to expected standards of conduct in relation to all interactions with people using the service, demonstrating dignity and respect for people at all times. b) Ensure that all staff understand their responsibilities of recording and reporting any incidents or breaches in these standards to managers as soon as possible. c) Ensure that breaches are dealt with promptly by managers using appropriate training and or disciplinary measures and where necessary, incidents are reported under Adult Support and Protection measures, and to relevant professional registering bodies. This is in order to comply with The Social