Divine Care and Support Services (Scotland) Limited

1. By 1 December 2025, the provider must ensure people are kept safe and protected from harm by carrying out the following: a) Robust pre-employment checks are completed for all staff working within the service aligned to best practice guidance and staff are appropriately registered with Scottish Social Services Council (SSSC). This should also include retrospective checks for people already employed within the service. This is to comply with Regulations 4(1)(a), 9(1) and 9(2)(b) and (c) of The Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011 (SSI 2011/210) and Regulations 3(2) and 5 of The Registration of Social Workers and Social Service Workers in Care Services (Scotland) Regulations 2013 (SSI 2013/227). This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: "I experience high quality care and support based on relevant evidence, guid2. By 1 December 2025, the provider must ensure that people are supported by staff who are deemed competent and appropriately trained. Records should accurately and consistently reflect the training undertaken by all staff. The following should be completed: a) Develop clear contemporaneous records which accurately reflect the chronology of training undertaken, reflect assessments of staff competence and detail any other development needs for each staff member. This is to comply with Regulations 4(1)(a), 9(1) and 9(2)(b) and (c) of The Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011 (SSI 2011/210) and to comply with section (8)(1)(a) of the Health and Care (Staffing) (Scotland) Act 2019. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: "I have confidence in3. By 1 December 2025, the provider must ensure that the service is led well through application of safe and accountable leadership practice to ensure people are protected and good outcomes are promoted. To achieve this, quality assurance systems must be improved take account of: a) A quality framework for support services (care at home, including supported living models of support) self evaluation document, core assurance checklist and associated best practice guidance. This is to comply with Regulation 4(1)(a) of The Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011 (SSI 2011/210). This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: “I am protected from harm, neglect, abuse, bullying and exploitation by people who ha