Kincairn Residential Childcare Ltd
Recorded Key Question grade range: 3 — Adequate View on Care Inspectorate
Key Question scores
Requirements & recommendations
1. By 1 October 2025, you must ensure there is evaluative scrutiny and oversight of all aspects of the care provision within the service. This is to ensure that children and young people experience high quality, consistent care and support. In particular you must: a)Ensure that the roles and responsibilities of the registered manager, operations manager, and staff are well defined to allow regular oversight and scrutiny of practice. b)Ensure that managers are supernumerary, and that managerial tasks are well planned. c)Ensure that all staff receive regular supervision and performance management processes that ensure high standards of care and support. This is to comply with Regulation 4(1)(a) of The Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011 (SSI 2011/ 210). This is to ensure care and support is consistent with the Health and Social Care Standards (HSCS) which state that: ‘My care and support is provided in a planned an2. By 1 October 2025, you must ensure there is evaluative scrutiny and oversight of all aspects of the care provision within the service. This is to ensure that children and young people experience high quality, consistent care and support. The service must include but not limit to: a) Ensuring that the service develops clear quality assurance processes to cover all aspects of care. b) Ensuring that those responsible for completing this have the necessary knowledge and skills to undertake this, and know fully their own roles in this. c) Ensuring that any areas of improvement identified by third parties are quickly progressed and that managers have oversight and awareness of this. d) Ensuring that any practice or training issues identified by this process are responded to. This is to comply with Regulation 3, Regulation 4(1)(a) and Regulation 5 of The Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011 (SSI 2011/ 210). Thi
1. To support the young people's wellbeing and outcomes the service should ensure the correct numbers, experience, and skills mix are working within the service at all times. This should include but is not limited to: a) Recording their assessment of staffing needs in accordance with 'Records that all registered care services (except childminding) must keep and guidance on notification reporting.' b) Ensuring that this considers the training needs of staff at all levels, with increased oversight by managers over completion, and any gaps identified. This is to ensure care and support is consistent with the Health and Social Care Standards (HSCS) which state that: ‘My care and support is provided in a planned and safe way, including if there is an emergency or unexpected event' (HSCS 4.14).
2. To support the young people's wellbeing, and outcomes, the service should review their service improvement processes. The service should but not limit to: a) Ensuring service improvement plans are in place, are up-to-date and show clearly what is needed to drive improvement of care standards for young people and staff. b) Ensuring service improvement plans are subject to regular internal and external review, and action is taken to address any barriers in progress in conjunction with effective quality assurance systems. This is to ensure care and support is consistent with the Health and Social Care Standards (HSCS) which state that: ‘I benefit form a culture of continuous improvement, with the organisation having robust and transparent quality assurance processes' (HSCS 4.19). This area for improvement has been repeated see Outstanding areas for improvement.
1. By 01 October 2025, you must ensure there is evaluative scrutiny and oversight of all aspects of the care provision within the service. This is to ensure that children and young people experience high quality, consistent care and support. In particular you must: a)Ensure that the roles and responsibilities of the registered manager, operations manager, and staff are well defined to allow regular oversight and scrutiny of practice. b)Ensure that managers are supernumerary, and that managerial tasks are well planned. c)Ensure that all staff receive regular supervision and performance management processes that ensure high standards of care and support. This is to comply with Regulation 4(1)(a) of The Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011 (SSI 2011/ 210). This is to ensure care and support is consistent with the Health and Socia2. By 01 October 2025, you must ensure there is evaluative scrutiny and oversight of all aspects of the care provision within the service. This is to ensure that children and young people experience high quality, consistent care and support. The service must include but not limit to: a) Ensuring that the service develops clear quality assurance processes to cover all aspects of care b) Ensuring that those responsible for completing this have the necessary knowledge and skills to undertake this, and know fully their own roles in this. c) Ensuring that any areas of improvement identified by third parties are quickly progressed and that managers have oversight and awareness of this. d) Ensuring that any practice or training issues identified by this process are responded to. This is to comply with Regulation 3, Regulation 4(1)(a) and Regulation 5 of The Social Care and Social Work Improvement Scotland (Requirements for Care Serv
1. To support the young people's wellbeing, and outcomes, the service should review their staff recording and post incident debrief processes. The service should but not limit to: a)Ensuring that staff record fully the supports they offer young people. b)Ensuring that recorded staff practice is subject to managerial scrutiny, including assessment of practice against agreed plans. c) Ensure that posts incident debriefs offer effective scrutiny of staff practice, and are fully undertaken after all incidents within agreed timeframes. Learning from incidents should inform future supports. This is to ensure care and support is consistent with the Health and Social Care Standards (HSCS) which state that: ‘I benefit form a culture of continuous improvement, with the organisation having robust and transparent quality assurance processes' (HSCS 4.19).
2. To support the young people's wellbeing, and outcomes, the service should review their service improvement processes. The service should but not limit to: a) Ensuring service improvement plans are in place, are up to date and show clearly what is needed to drive improvement of care standards for young people and staff. b) Ensuring service improvement plans are subject to regular internal and external review, and action is taken to address any barriers in progress in conjunction with effective quality assurance systems. This is to ensure care and support is consistent with the Health and Social Care Standards (HSCS) which state that: ‘I benefit form a culture of continuous improvement, with the organisation having robust and transparent quality assurance processes' (HSCS 4.19).
Conditions of registration
To provide a care service to a maximum of 3 children and young people