East Neuk Recovery Group Initiative/ENeRGI (SCIO)

1. In order to support a culture of accountable and defensible decision making the manager should ensure records kept consistently include key details and documentation is legible. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which states: I benefit from a culture of continuous improvement, with the organisation having robust and transparent quality assurance processes ( HSCS 4.19) and I use a service and organisation that are well led and managed (HSCS 4.23).

2. In order to support safe recruitment of staff the service should ensure that people are recruited in line with best practice guidance. The service should maintain records in order to evidence necessary checks have been undertaken in line with expected timescales. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which states: ‘ I am confident that people who support and care for me have been appropriately and safely recruited (HSCS 4.24).

1. In order to support people’s health and wellbeing during staff changes, the manager should ensure that the individuals they support experience a transition period that meets their needs and wishes. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which states: ‘I experience stability in my care and support from people who know my needs, choices and wishes even I there is changes in the service organisation’ (HSCS 4.15) and If I am supported and cared for by a team or more than one organisation, this is well co-ordinated so that I experience consistency and continuity (HSCS 4.17).

1. In order to support health and wellbeing of people the provider should ensure that where goals are identified, plans clearly set out how people will be supported to meet these. Progress towards meeting goals should be assessed at regular intervals and adapted as appropriate. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which states: 'My personal plan (sometimes referred to as a care plan) is right for me because it sets out how my needs will be met, as well as my wishes and choices' (HSCS 1.15) and ‘I am fully involved in developing and reviewing my personal plan, which is always available to me’ (HSCS 2.17).