Source · Care Inspectorate

Call-In Homecare - North Lanarkshire

Provider Call-In Homecare Ltd Type Support Service Location Glasgow Last graded 10 Apr 2026

Recorded Key Question grade range: 4 — Good  View on Care Inspectorate

Key Question scores

Six-point scale
Support and wellbeing
4
Care and support planning
4
Setting
Staff team
4
Leadership
4
Care, play and learning

Requirements & recommendations

0 requirements · 1 recommendation

Verbatim text from the Care Inspectorate datastore. Requirements cite a specific regulation and deadline; recommendations are good-practice guidance against the Health and Social Care Standards.

Visit: 11 November 2025
Recommendation 1

1. The provider should ensure that the Care Inspectorate is provided with formal notifications as outlined in 'Adult Care Services: Guidance on records you must keep and notifications you must make;' (March 2025). This is to ensure care and support is consistent with Health and Social Care Standards (HSCS) which states that: ‘I use a service and organisation that are well led and managed.’ (HSCS 4.23).

Registry facts

Service no: CS2023000325
Provider no: SP2004007104
Ownership: Private
Registered: 2 October 2023
Council area: North Lanarkshire
Health board: Lanarkshire
Integration authority: North Lanarkshire
Risk band: HIGH

Complaints upheld

2024/25: 1
2025/26: 1