Inspired breaks

1. To support people's health and wellbeing, the provider should ensure that medication is managed in line with the policy of the service. Accurate records of supplies and administration of medication, including topical and as required medication, should always be kept. Medication Administration Records should also be assessed as part of any review of medication management. This is in order to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which states that: 'Any treatment or intervention that I experience is safe and effective' (HSCS 1.24).1. To support a culture of responsive and continuous improvement, which meets the health and wellbeing needs of supported people, evidence high quality care and sustain improvements across all aspects of the service the provider should: a) Develop their quality assurance policy and systems to reflect self-evaluation and improvement planning. b) Ensure quality assurance processes are developed and effective in identifying areas for improvement. c) Where areas for improvement are identified they should contribute development/improvement plan for the service. This is to ensure th2. The provider should ensure appropriate and timely referrals and notifications are made to relevant agencies and individuals, including all significant events, as detailed in the Care Inspectorate's document 'Records that all services (except childminders) must keep and guidance on notification reporting', are notified to the Care Inspectorate. This is in order to ensure that care and support is consistent with Health and Social Care Standards (HSCS) which state that: 'I benefit from a culture of continuous improvement, with the organisation having robust and transparent quality assurance processes' (HSCS 4.19).

1. The provider should consider developing a dependency rating tool to inform ongoing staffing levels within the service. This is to ensure that care and support is consistent with Health and Social Care Standards (HSCS) which state that: 'My needs are supported by the right number of people' (HSCS 3.15).

1. To ensure support plans reflect effective and responsive care, the provider should ensure the way records are reviewed, audited and/or prepared for someone's return, reflects an evaluation of the effectiveness of the care and support delivered and outcomes experienced, during the period of time being examined. This is in order to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which states that: 'My care and support meets my needs and is right for me' (HSCS 1.19).